Online Chat

3 weeks ago

Davao City, Philippines Mashreq Bank Full time

Job Summary The Elite Job is seeking highly motivated individuals to join our Online Chat & Email Tech Support team. This role involves assisting customers by providing technical support, troubleshooting issues, and ensuring a seamless experience via chat and email. No degree is required as full training is provided. If you have excellent communication skills, problem-solving abilities, and a passion for customer service, this is the perfect opportunity for you Key Responsibilities Respond promptly to customer inquiries via chat and email, providing clear and effective solutions. Troubleshoot technical issues and guide customers through step-by-step resolutions. Escalate unresolved issues to the appropriate department when necessary. Maintain accurate records of customer interactions and follow up when required. Stay updated on product knowledge and company policies to deliver accurate support. Work collaboratively with team members to improve the customer service process. Handle multiple chat and email conversations efficiently while maintaining quality service. Required Skills and Qualifications Strong written communication skills with the ability to explain technical concepts clearly. Ability to type quickly and accurately. Excellent problem-solving and analytical skills. Basic computer skills and familiarity with web-based tools. Ability to multitask in a fast-paced environment. Strong attention to detail and organizational skills. Customer-focused mindset with a positive and professional attitude. Experience No prior experience is required – full training will be provided. Previous experience in customer service, tech support, or a related field is a plus. Working Hours Flexible shifts available, including full-time and part-time options. Ability to work evenings, weekends, or holidays as needed. Remote/work-from-home opportunity. Knowledge, Skills, and Abilities Familiarity with common troubleshooting techniques for internet, software, and devices. Ability to learn and adapt quickly to new technology and software. Strong interpersonal skills and teamwork capabilities. Ability to work independently and manage time effectively. Benefits Competitive salary with performance-based incentives. Work-from-home flexibility. Paid training to ensure success in the role. Opportunities for career growth and advancement. Supportive and inclusive team environment. Why Join Us? No degree or previous experience required – just a willingness to learn Work remotely and enjoy a flexible schedule. Gain valuable customer service and technical support experience. Be part of a company that values employees and encourages career development. How to Apply Interested candidates should submit their resume and a short cover letter outlining their interest in the position. Apply today and start your journey with The Elite Job #J-18808-Ljbffr

  • Chat Support Representative

    2 weeks ago

    Davao City, Davao, Philippines AspiraGlobal Full time ₱150,000 - ₱250,000 per year

    Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application. Overview:We are looking for a Chat Support Representative to provide excellent...

  • Back office- Online assistant- Chat and email only

    3 days ago

    Quezon City, Philippines OrBitline Full time

    As a key part of our customer support operations, you'll assist with inquiries related to orders, accounts, and general services for a well-known online platform. Your role is essential in ensuring smooth and timely responses to customer concerns through written channels. Key Responsibilities: - Respond to customer inquiries via live chat and email with...

  • CSR-Chat Support

    3 weeks ago

    Quezon City, Philippines DJobs Full time

    We're Hiring: Customer Service Representative Start Date: August 20 & 27 Salary Range: 22k up to 27k (T&C's Applies) Work Set-Up: 100% Work Onsite Virtual Hiring Process & NO FINAL INTERVIEW Tips and Guidelines will be provided until JOB OFFER Job Overview: We are looking for a dedicated and customer-oriented Customer Service Representative (CSR) – Chat...

  • CSR-Chat Support

    2 weeks ago

    Quezon City, Philippines DJobs Full time

    We're Hiring: Customer Service Representative Start Date: August 20 & 27 Salary Range: 22k up to 27k (T&C's Applies) Work Set-Up: 100% Work Onsite Virtual Hiring Process & NO FINAL INTERVIEW Tips and Guidelines will be provided until JOB OFFER Job Overview: We are looking for a dedicated and customer-oriented Customer Service Representative (CSR) – Chat...

  • Live Chat

    2 weeks ago

    Cebu City, Central Visayas, Philippines STAFFVIRTUAL Full time ₱150,000 - ₱250,000 per year

    Job Title: ​Live Chat / Customer Service Associate (Cebu - Remote)About the Client: ​A​ fast-growing US-based Daily Fantasy Sports platform that offers fans an interactive and engaging way to play and win. Theyre focused on innovation, real-time gameplay, and delivering an exceptional user experience.Overview: Were looking for a Customer Service...

  • Live Chat

    2 weeks ago

    Cebu City, Central Visayas, Philippines STAFFVIRTUAL (a brand of Virtoren Services, Inc.) Full time ₱276,000 - ₱312,000 per year

    Job Title: ​Live Chat / Customer Service Associate (Cebu - Remote)About the Client: ​A​ fast-growing US-based Daily Fantasy Sports platform that offers fans an interactive and engaging way to play and win. Theyre focused on innovation, real-time gameplay, and delivering an exceptional user experience.Overview: Were looking for a Customer Service...

  • Chat and Email Support

    2 weeks ago

    Cebu City, Philippines JKILC Full time

    COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management. Position: Chat and Email Support Company Industry: BPO/IT Company Work Location: Cebu IT Park Work Schedule: Weekends Off (Start of shift is 5PM) Salary: Negotiable depending on years of working...

  • Chat and Email Support

    4 days ago

    Cebu City, Philippines JKILC Full time

    COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management. Position: Chat and Email Support Company Industry: BPO/IT Company Work Location: Cebu IT Park Work Schedule: Weekends Off (Start of shift is 5PM) Salary: Negotiable depending on years of working...

  • Online Sales Associate

    2 weeks ago

    Makati City, Philippines Infinity Sports International Inc. Full time

    An online sales associate assists customers and drives sales through digital channels like email, chat, and social media. Key responsibilities include managing online sales platforms, answering product inquiries, processing orders, and handling customer issues or returns. They must also possess strong communication skills and product knowledge, and may be...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Philippines Brilliance LLC Full time ₱30,000 - ₱45,000

    Location: 100% Remote.Schedule: Flexible / Shift-based (24/7 coverage, including weekends and holidays).Compensation: $550-$700 per month.About Brilliance.comBrilliance.com is a premier online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been one of the highest-rated online...