Back office- Online assistant- Chat and email only

3 days ago

Quezon City, Philippines OrBitline Full time

As a key part of our customer support operations, you'll assist with inquiries related to orders, accounts, and general services for a well-known online platform. Your role is essential in ensuring smooth and timely responses to customer concerns through written channels.

Key Responsibilities:
- Respond to customer inquiries via live chat and email with clarity and professionalism
- Assist with order tracking, product questions, account issues, and basic troubleshooting
- Handle multiple chats/emails simultaneously while maintaining accuracy
- Document interactions and follow internal processes accurately

Qualifications:
- Strong written English communication skills
- Good reading comprehension and grammar
- Fast and accurate typing skills (at least 40 WPM preferred)
- Prior experience in back office, email, or chat support is a plus
- Organized, detail-oriented, and able to multitask
- Open to flexible schedules, including weekends and holidays

Why Work With Us?
- 100% non-voice – no phone calls required
- Work with a supportive and professional team
- Growth opportunities in a stable and fast-paced environment
- Competitive salary and performance incentives

  • Chat and Email Support

    2 weeks ago

    Cebu City, Philippines JKILC Full time

    COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management. Position: Chat and Email Support Company Industry: BPO/IT Company Work Location: Cebu IT Park Work Schedule: Weekends Off (Start of shift is 5PM) Salary: Negotiable depending on years of working...

  • Chat and Email Support

    4 days ago

    Cebu City, Philippines JKILC Full time

    COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management. Position: Chat and Email Support Company Industry: BPO/IT Company Work Location: Cebu IT Park Work Schedule: Weekends Off (Start of shift is 5PM) Salary: Negotiable depending on years of working...

  • Travel Booking Online Assistant

    4 weeks ago

    Quezon City, Philippines Orbit Teleservices Full time

    Hiring Now: Online Assistants for Our Travel Account (Weekends Off) Why You Should Apply: • Enjoy a Monday to Friday schedule – no weekend work • Use your GDS expertise in a stable, supportive environment • Get paid training and ongoing career growth opportunities • Work with a professional team in a growing travel account • Competitive salary...

  • Airline Ticketing

    2 weeks ago

    Quezon City, Philippines Caldwell Communications Full time

    Hiring Now: Online Assistants for Our Travel Account (Weekends Off) Why You Should Apply: • Enjoy a Monday to Friday schedule – no weekend work • Use your GDS expertise in a stable, supportive environment • Get paid training and ongoing career growth opportunities • Work with a professional team in a growing travel account • Competitive salary...

  • Online Chat

    3 weeks ago

    Davao City, Philippines Mashreq Bank Full time

    Job Summary The Elite Job is seeking highly motivated individuals to join our Online Chat & Email Tech Support team. This role involves assisting customers by providing technical support, troubleshooting issues, and ensuring a seamless experience via chat and email. No degree is required as full training is provided. If you have excellent communication...

  • Collection Associate

    3 days ago

    Quezon City, Philippines J-K Network Services Full time

    COMPANY PROFILE: This company is one of the largest IT companies not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools. Position: Collection Associate (Online Interviews Only) Company Industry: IT Company Work Location: Quezon City Postal Code: 1110 Salary: Php20,000-Php40,000 Work...

  • Chat and Email Support NonVoice Telco Account

    2 weeks ago

    Makati City, Philippines Metacom Full time

    Job Description: Assist customers with billing, account, and service concerns through chat and email. Maintain professionalism and efficiency. Qualifications: High School Graduate or Senior High Graduate Fresh graduates welcome to apply Strong written communication skills Willing to work onsite and shifting Limited slots only. Apply now!

  • Email/Chat Support Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines UnifyCX Full time ₱150,000 - ₱250,000 per year

    UnifyCX is looking for extraordinary Email/Chat Support Representativesto join our motivated and ambitious team.What Will You Do?We are looking for a proactive and results-oriented Email Support Representative to join our team. In this critical role, you will focus on retaining and strengthening relationships with our valued customers by addressing their...

  • Chat and Email Support NonVoice Hg Grads welcome here

    2 weeks ago

    Makati City, Philippines Metacom Full time

    Job Description: Assist Telco customers via chat and email. Handle billing and service requests with professionalism. Qualifications: At least High School Graduate No experience required Good writing and comprehension skills Willing to work onsite and shifting schedules Limited slots only. Apply now!

  • No Calls

    2 weeks ago

    SM City North EDSA, Philippines Sapient Global Services Full time

    We are urgently hiring for a Non-Voice Agent at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now! Responsibilities: • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner. • Provide accurate information and solutions related to...