Technical Support Specialist

3 weeks ago

Ilocos Sur Philippines Buscojobs Full time

Overview

Technical Support Specialist based in Taguig, National Capital Region. Urgent hiring for Customer Service Representative and Technical Support Representative roles with on-site work at BGC, Taguig. Company: TATA Consultancy Service (TCS). Posted today.

Job Description

We are looking for personable, experienced Customer Service and Technical Support Representatives to join our expanding team. You will provide expert advice and information to potential customers regarding products and services, and contribute to profitability and sales revenue through excellence in customer service and a consultative approach to selling and client conversion. Initial and Final Interviews are conducted on-site; no online assessment.

Location

BGC, Taguig, Metro Manila

Perks
  • Work onsite
  • HMO up to PHP 400,000 (medical insurance) with coverage for up to 2 million including 3 dependents (effective Day 1)
  • Medicine reimbursement up to PHP 10,000 (can go up to PHP 40,000 for dependents)
  • Equipment provided (if company conducts WFH)
Qualifications
  • COLLEGE GRADUATE for computer-related programs (for TSR only) with at least 12 months (1 year) of BPO experience
  • COLLEGE UNDERGRADUATE, COLLEGE LEVEL, or ASSOCIATE GRADUATE with at least 24 months (2 years) of BPO experience
  • Willing to work onsite
Salary

Up to PHP 31,000 per month (range may apply)

Application

Send your updated resume. APPLY NOW.

Job Types
  • Full-time
  • Permanent
Benefits
  • Additional leave
  • Discounted lunch
  • Flexible schedule
  • Free parking
  • Gym membership
  • Health and life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Transportation service provided
Schedule
  • 8-hour shift
  • Evening, night, overtime, and rotational shifts
  • Fixed, flexible, and regular shift options
  • Monday to Friday
Supplemental Pay
  • 13th month salary
  • Anniversary bonus
  • Bonuses and incentives (performance, quarterly, yearly)
COVID-19 considerations

Processes conducted virtually or on-site; no online assessment required. On-site work as stated.

Education & Experience
  • Education: Bachelor’s preferred
  • Experience: Customer Service Representative 1 year (preferred)
  • Language: English (preferred)
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