Software Support Specialist

3 weeks ago

Ilocos Sur Philippines Buscojobs Full time

Overview

LSEG is the world's leading source of intelligent information for businesses and professionals. By joining the Quantitative Product Specialist team, you will be enabling the discovery of new financial relationships and strategies. Our team understands clients' quantitative requirements from data to workflow needs, and we articulate, construct, and demonstrate the best solution set for customers. We act as platform and content authorities to build sophisticated data calculations and workflows tailored to customer requirements, and we communicate benefits, insights, functionality, and usability of our solutions. We contribute to our proposition internally through partnerships with internal groups to fix issues and develop and test new features.

Responsibilities
  • Provide direct specialized customer service support to analysts, researchers, and quants at major investment firms, banks and hedge funds.
  • Assist clients in understanding, extracting, and correctly using LSEG data and third-party data from centralized relational databases (SSMS, Oracle, Snowflake) for back-testing models.
  • Quality check, research, code scripts, and answer client inquiries on content and database functionality; collaborate with vendors, content specialists, developers and product managers to resolution.
  • Build and foster relationships with existing clients through training, meetings, implementation support, case management, and timely assistance in financial research projects and model development.
  • Improve the customer experience by advocating for and testing new product features and promoting increased product usage in client workflows.
  • Meet with Sales and prospective customers, gather product and integration requirements, demonstrate platform capabilities, and assist in onboarding new business.
Qualifications
  • Bachelor of Arts/Bachelor of Science from a top university in Engineering/Computer Science, Finance, or Mathematics.
  • Knowledge of analytical tools and databases; experience with Microsoft SQL, Oracle, or Snowflake coding.
  • Experience with equity markets and data content; understanding of general financial markets.
  • Experience in quantitative analytics / equity research / equity or credit risk or financial modeling.
  • Familiarity with statistics and econometric packages (SPSS, Minitab, Stata, SAS, Matlab, R).
  • Strong collaboration and communication skills with technical and non-technical personnel; ability to present effectively and provide ad hoc answers.
  • Curious mindset with excellent problem-solving skills.
Company Information & Diversity

LSEG is a leading global financial markets infrastructure and data provider. We value integrity, partnership, excellence, and change. We operate across 65 countries with a diverse workforce and are an equal opportunities employer. We provide accommodations as required by law and support sustainability and community initiatives through the LSEG Foundation.

Benefits & Privacy

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. Please review the privacy notice for details on handling personal information in accordance with data protection laws.

#J-18808-Ljbffr

  • IT Operations Specialist

    4 days ago

    Philippines Peak Support Full time ₱600,000 - ₱1,200,000 per year

    :We are seeking an experienced IT Operations Specialist to join our team and provide technical assistance and support to end users within our organization. The primary focus of this role will be managing basic to intermediate tasks in the Microsoft 365 Admin Center and Azure AD, while also providing general hardware and software support to ensure smooth...

  • Customer Support Specialist

    3 weeks ago

    , Ilocos Sur, Philippines Buscojobs Full time

    Customer Support Specialist Night Shift Ph Tim... We Will Help You Deliver Your CV in The Best Way to the Latest Available Jobs . Apply Now! A... Technical Helpdesk Support Taguig, National Capital Region ₱ - ₱ Y Prime@ Technology Specialists, Inc. Posted today Job Description Schedule: Monday to Friday: 8:30 am to 5:30 pm | Saturday: 8:30 am to 12:00...

  • Home-Based Administrative Services Specialist

    3 weeks ago

    , Ilocos Sur, Philippines Buscojobs Full time

    Overview The following Administrative Specialist and Administrative Support Specialist roles describe responsibilities in general administration, procurement/buying, vendor management, and office support across various locations. Each listing includes required qualifications and typical duties. This description consolidates the key responsibilities and...

  • Marketing Specialist

    3 weeks ago

    , Ilocos Sur, Philippines Buscojobs Full time

    Overview Marketing Specialist Silang, Cavite ₱ - ₱ Y The Morning After Restaurant Group Posted 1 day ago Job Description Responsible for developing, implementing, and monitoring marketing strategies that enhance brand awareness, drive customer engagement, and support business growth. This role requires creativity, strong communication skills, and the...

  • It Support Specialist

    3 weeks ago

    , , Philippines Buscojobs Full time

    IT Support Specialist – Philippines (Overview) IT Support Specialist jobs in the Philippines. Posted today or recently. This description consolidates multiple postings with responsibilities and qualifications for IT support roles in the region. IT Support Specialist Posted today Job Description IT SPECIALIST Job Responsibilities Install, configure, and...

  • Technical Support Specialist

    3 weeks ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Technical Support Specialist jobs in Angeles are listed with multiple postings across Clark/Angeles area. This refined description preserves responsibilities and qualifications while removing irrelevant boilerplate and ensuring proper HTML structure. IT Technical Support Specialist Posted today Job Description Desktop Support Engineer is responsible...

  • Medical Billing Specialist

    3 weeks ago

    , Ilocos Sur, Philippines Buscojobs Full time

    Job Description The primary role of an Accounts Receivable Specialist is to manage and maintain accurate records of receivables, ensure timely collections, and support overall financial health. Responsibilities include encoding and updating sales, A/R, and collections in the system, monitoring and verifying accounting documents, preparing sales and A/R aging...

  • Software Support Specialist

    4 days ago

    Philippines Outsourced Full time ₱80,000 - ₱120,000 per year

    About Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

  • French-Speaking Customer Support Specialist

    3 weeks ago

    , Ilocos Sur, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Job Description: Answering the telephone and informing Officers regarding concerns for resolution. Documentation M2E docs initial screening and top sheet preparation. Filing, retrieval and scanning of documents. Prepare M2E token acknowledgement/transmittal (new and replacement) and dispatch it to respective...

  • Software Support Specialist

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Software Support Specialist – Bacoor / Mandaluyong / Caloocan / Makati / MandaManila Job listings aggregated from multiple postings. Each listing includes responsibilities, qualifications and location. This refined version preserves the original information while applying proper HTML structure. 1) Job: Software Support / Customer Support – Manila area...