Chat and Email Support | FRESH GRADUATES

4 weeks ago

Cebu City, Philippines ARAM ENTERPRISES INC Full time

About the role Are you a fresh graduate looking for an exciting opportunity to kickstart your customer service career? ARAM ENTERPRISES INC' is seeking a talented Chat and Email Support Specialist to join our dynamic team in Cebu City, Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support through our chat and email channels. What you'll be doing Provide prompt and courteous responses to customer inquiries and concerns via chat and email Effectively troubleshoot and resolve customer issues in a timely manner Update customer records and documentation as needed Collaborate with cross-functional teams to ensure seamless customer experiences Continuously look for ways to improve customer satisfaction and operational efficiency What we're looking for Fresh graduates with a strong customer service mindset and a passion for helping others Excellent communication and interpersonal skills, both written and verbal Proficiency in English and the ability to adapt your communication style to different customers Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries Familiarity with customer relationship management (CRM) tools and software a plus Ability to work in a fast-paced environment and remain calm under pressure What we offer Competitive salary and performance-based bonuses Comprehensive health and wellness benefits Opportunities for career advancement and personal development A collaborative and inclusive company culture About us ARAM ENTERPRISES INC' is a leading provider of customer service solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional customer experiences that exceed expectations and drive business growth. Join our team and be a part of our continued success Apply now to become our next Chat and Email Support Specialist. #J-18808-Ljbffr

  • Chat and Email Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines ARAM ENTERPRISES INC Full time ₱150,000 - ₱250,000 per year

    About the role Are you a fresh graduate looking for an exciting opportunity to kickstart your customer service career? ARAM ENTERPRISES INC' is seeking a talented Chat and Email Support Specialist to join our dynamic team in Cebu City, Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support through our...

  • Chat and Email Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱150,000 - ₱250,000 per year

    What you'll be doingResponding to customer inquiries and resolving their issues in a timely and empathetic manner via chat and emailMaintaining a positive and professional demeanour when interacting with customersAccurately documenting customer interactions and following up on open casesIdentifying opportunities to improve customer experience and suggest...

  • Chat Support Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱150,000 - ₱250,000 per year

    What's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefitsWhat are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...

  • Chat Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines Metacom Full time ₱216,000 - ₱300,000 per year

    Join our growing team as a Chat Support Representative Handle customer concerns via chat or email — no calls required. You'll assist customers with inquiries, order updates, and basic troubleshooting while maintaining a professional and friendly tone.Qualifications:At least High School Graduate (Old Curriculum) or Senior High GraduateNo experience...

  • Chat Support

    2 days ago

    Cebu City, Central Visayas, Philippines A & S MANPOWER RESOURCES INC Full time ₱150,000 - ₱250,000 per year

    We are looking for dedicated and detail-oriented individuals to join our team as Non-Voice Account Associates. The role involves handling customer inquiries and concerns through chat or email, processing information accurately, and providing excellent support without phone interaction. Candidates must be able to communicate clearly in written English and...

  • Chat and Email Support

    3 weeks ago

    Cebu City, Philippines JKILC Full time

    COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management. Position: Chat and Email Support Company Industry: BPO/IT Company Work Location: Cebu IT Park Work Schedule: Weekends Off (Start of shift is 5PM) Salary: Negotiable depending on years of working...

  • Pioneer-Chat/Email Support

    6 days ago

    Mandaluyong City, National Capital Region, Philippines TalentSync Training and Development Full time ₱250,000 - ₱500,000 per year

    Become a Pioneer-Chat/Email Support (NON-VOICE), a leading provider of training and development services in Mandaluyong City Metro Manila. In this full-time role, you will be responsible for delivering exceptional customer service through chat and email interactions, ensuring our clients receive the support they need to succeed.What you'll be doingProvide...

  • Chat and Email Support

    2 days ago

    Cebu City, Central Visayas, Philippines JK Network Services Full time

    COMPANY PROFILE: Founded in 1999, this business process outsourcing company offers services in all facets of business solutions, CRM, and supply chain management.Position: Chat and Email SupportCompany Industry: BPO/IT CompanyWork Location: Cebu IT ParkWork Schedule: Weekends Off (Start of shift is 5PM)Salary: Negotiable depending on years of working...

  • Email and Chat Support

    2 days ago

    Makati City, National Capital Region, Philippines Collabera Digital Full time ₱200,000 - ₱400,000 per year

    Ascendion Philippines ishiringforEmail and Chat Support (Non-Voice)rolePosition: Email and Chat Support (Non-Voice)Set up: On-Site (Monday-Friday Only)Work Location:10th Floor, Ayala North Exchange Tower Two, Ayala Avenue, Makati CityFor interested candidates, you may send your resume toor message your NAME/NUMBER/EMAIL ADDRESS to QualificationsCan start...

  • Chat/email support

    2 weeks ago

    Cavite City, Calabarzon, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time ₱200,000 - ₱250,000 per year

    About the role We are seeking a highly skilled and customer-oriented Chat/Email Support Specialist to join our dynamic team at ATLAS MANPOWER EXPONENTS COMPANY INC'. In this full-time role, you will be responsible for providing exceptional customer service and technical support to clients of AT&T, primarily through chat and email channels. This position is...