Customer Relations Associate

15 hours ago

Pasig, Philippines The Medical City Full time

The Medical City Ortigas is searching for an experienced Customer Relations Associate to join the team and help lead the organization to the next level. This role is responsible for responding to customer service situations and activities that take place across the hospital community, in the lobby, public areas, satellite desks, and driveway. Build partnerships with other departments to ensure that guests' needs are met promptly. What’s The Role All About? Job responsibilities include, but not limited to: Assists patients at MATI Clinics and coordinate to TMCO all referral requirements. Assists patients in completing necessary referral forms and documentation accurately. Coordinates appointments with Specialists at The Medical City Ortigas based on patient needs and availability. Facilitates communication between the patient, referring physician, and the receiving specialist at The Medical City Ortigas. Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary. Create positive experiences for clients by interacting courteously with them. Coordinate with Center for Patient Experience possible complaints or issues from patients and relatives. Who Are We Looking For? An effective Customer Relations Associate must possess the following skills: Customer Service: Carry out standard customer service activities and handle simple customer inquiries. Operations Management: Provide basic product/service information and respond to basic customer questions about the hospital Handling Inquiries and Correspondence: Respond to basic customer issues such as returns, and elevate issues properly. Internal Communications: Communicates effectively with patients, their families, and hospital staff to ensure a smooth flow of information. Operational Compliance: Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. Excellent procedural and technical skills: Attending to required and identified training programs. Ideally, a candidate must be a graduate of any bachelor's degree in Business, Tourism, Communications, Hospitality or other related courses. Fresh graduates can apply. #J-18808-Ljbffr

  • Relations Associate

    2 days ago

    Pasig, National Capital Region, Philippines Positive Exposure Productions, Inc Full time ₱800,000 - ₱1,200,000 per year

    ob Description:The Relations Associate is responsible for building, nurturing, and maintaining positive relationships with clients, partners, stakeholders, or the public. This role involves effective communication, conflict resolution, and strategic outreach to support the organization's reputation and growth. The ideal candidate is a proactive communicator...

  • Public Relations Associate

    2 weeks ago

    Pasig, Philippines IdeasXMachina Hakuhodo Full time

    Join to apply for the Public Relations Manager role at IdeasXMachina Hakuhodo Overview Join to apply for the Public Relations Manager role at IdeasXMachina Hakuhodo Responsibilities Be relevant in meetings by being an expert in marketing communications particularly in the public relations field Help plan, implement and manage public relations programs of the...

  • Customer Service Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Harbest Agribusiness Corporation Full time ₱216,000 per year

    Job Title: Customer Service AssociateWork Location: Head Office – Pasig, CityEmployment Type: Full-time/On-SiteJob Summary:We are looking for a Customer Service Associate who will be the first point of contact for our customers. The role focuses on handling customer inquiries through phone calls and walk-in visits, ensuring clear communication and...

  • Customer Relations Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines Toyota Pasig Inc Full time ₱250,000 - ₱500,000 per year

    Toyota Pasig is looking for Customer Relations Officer, are you passionate about customer service and enjoy connecting with people? Join our dynamic team as a Customer Relations Officer and play a key role in building strong relationships with our valued customersJob description:CRO should be involved with database management, loyalty program or direct...

  • Customer Success Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Hive Health Full time ₱900,000 - ₱1,200,000 per year

    Ready to make an impact?At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you Hi We're Hive...

  • Senior Associate, Strategy

    5 days ago

    Pasig, Philippines PDAX Full time

    Senior Associate, Strategy & Investor Relations PDAX, Pasig, National Capital Region, Philippines About PDAX At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology. As one of the first crypto firms in the Philippine market, we aim for safety, ease of access, and...

  • Customer Relations Officer

    3 weeks ago

    Pasig, Philippines APEC Homes Full time

    We seek for a dedicated Customer Relations Officer to join our team. You will be the first point of contact for our valued clients, ensuring they have a positive and efficient experience. What You'll Do: Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. Proactively reach out to customers to provide...

  • Customer Relations Assistant

    2 days ago

    Pasig, National Capital Region, Philippines Mida Food Specialist Full time ₱250,000 - ₱500,000 per year

    Job Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...

  • Customer Relations Officer

    2 days ago

    Pasig, National Capital Region, Philippines APEC Homes Full time ₱800,000 - ₱1,200,000 per year

    We seek for a dedicated Customer Relations Officer to join our team. You will be the first point of contact for our valued clients, ensuring they have a positive and efficient experience.What You'll Do:Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.Proactively reach out to customers to provide...

  • Customer Experience Associate

    5 days ago

    Pasig, Philippines CPI Management Services Full time

    About the role Join the CPI Management Services' team as a Customer Experience Associate. This is a full-time role based in Pasig City, Metro Manila, where you will be the vital link between our customers and our company. As a Customer Experience Associate, you will be responsible for providing outstanding customer service and support to our clients,...