Client Relations Associate
2 weeks ago
Key Responsibilities:
- Receive and manage all inbound customer inquiries and job order requests across multiple channels.
- Ensure timely and high-quality processing of job orders within agreed turnaround times.
- Maintain accuracy of customer and order information throughout the service process.
- Execute acquisition programs to support business growth.
- Collaborate with internal Ring Rob teams to streamline manual and platform-based transactions.
- Coordinate with the Property Management Team to ensure smooth service provider operations.
Qualifications:
- Bachelor's degree in Communication, Business, or related fields.
- Open to fresh graduates; 1–2 years of customer service experience (BPO/Call Center) is an advantage.
- Strong communication skills in English and Tagalog (Cebuano is a plus).
- Proficient in project management and basic computer tools (Excel, platform navigation).
- Excellent problem-solving and critical thinking skills.
- Willing to work onsite in Ortigas, Pasig on a regular shift.
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