Client Relations Associate

1 week ago

Pasig, National Capital Region, Philippines Robinsons Land Corp Full time ₱900,000 - ₱1,200,000 per year

Key Responsibilities:

  • Receive and manage all inbound customer inquiries and job order requests across multiple channels.
  • Ensure timely and high-quality processing of job orders within agreed turnaround times.
  • Maintain accuracy of customer and order information throughout the service process.
  • Execute acquisition programs to support business growth.
  • Collaborate with internal Ring Rob teams to streamline manual and platform-based transactions.
  • Coordinate with the Property Management Team to ensure smooth service provider operations.

Qualifications:

  • Bachelor's degree in Communication, Business, or related fields.
  • Open to fresh graduates; 1–2 years of customer service experience (BPO/Call Center) is an advantage.
  • Strong communication skills in English and Tagalog (Cebuano is a plus).
  • Proficient in project management and basic computer tools (Excel, platform navigation).
  • Excellent problem-solving and critical thinking skills.
  • Willing to work onsite in Ortigas, Pasig on a regular shift.

Job Type: Full-time

Work Location: In person

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