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Reservation Manager
4 weeks ago
Responsibilities
- Manage and oversee all reservation activities
- Ensure optimal booking efficiency and accuracy
- Coordinate with front desk and departments for guest needs
- Analyze reservation trends and prepare reports
- Train and support staff on reservation systems
- Resolve guest inquiries and special requests
- Maintain high service standards and client satisfaction
- Job Title: Reservation Manager
- Educational Qualifications: Bachelor\'s degree required.
- Experience Level: Less than 1 year of related experience.
- Skills and Competencies: Proficiency in English language, strong customer relationship management, effective communication skills.
- Responsibilities and Duties: Manage reservations, handle customer inquiries, and ensure customer satisfaction.
- Working Conditions: Typically office-based, may require flexible hours.
- Qualities and Traits: Detail-oriented, personable, and able to work under pressure.
