Chat & Email Support - Technical Account - 100%

Chat Email Support Technical Account 100%

Pasig, Palawan Transec BPO Solutions, Inc.

Posted today

Job Description

WHY JOIN OUR TRANSEC TEAM?

• Great working environment with real work-life balance
• Fixed working schedule
• Health card & life insurance coverage

• ESSENTIAL JOB FUNCTIONS
• Perform back-office tasks to complete customer concerns and requests with attention to detail and efficiency
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests
• Will perform very minimal basic designing using Photoshop

• SKILLS & QUALIFICATIONS
• Bachelors/College Degree in any field; IT-related course is preferred
• Minimum of 1-year international BPO experience supporting a technical account
• Knowledge in HTML, CSS, and Photoshop is a huge plus
• Excellent writing skills in English; good speaking skills in English
• Willing to work on night shift

• Job Types : Full-time, Permanent
• Benefits :
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• Paid training
• Pay raise
• Promotion to permanent employee

• Schedule :
• Night shift

• Supplemental pay types :
• 13th month salary
• Overtime pay
• Performance bonus

Application Question(s):
Will you be able to reliably commute to Pasig City for this job?

• Education : Bachelor’s (preferred)
• Experience : Technical Support: 1 year (preferred); Customer Support: 1 year (preferred)
• Language : English (preferred)

Technical Support Representative

Posted today

Location varies per listing; see corresponding postings for details.

Technical Support Representative

Pasig, Palawan Gratitude Inc.

Posted today

Job Description

Overview

Technical Support Representatives field customer inquiries and provide solutions to create excellent customer experiences. Work in a collaborative environment with opportunities to grow.

• Responsibilities
• Provide excellent customer service through active listening
• Handle confidential customer information securely
• Aim to resolve issues on first call
• Communicate effectively with customers

• Qualifications
• Filipino citizen or equivalent
• Strong written and spoken English
• Problem-solving skills
• Availability to work in various shifts
• Experience with Windows OS
• TP PSG

Salary: Php21,000.00 - Php22,000.00 per month

Benefits include flextime, paid training, health and life insurance, paid leave, and opportunities for promotion.

Schedule: 8 hour shifts, shift system

COVID-19 considerations: Always

Customer Service Representative

Posted today

Location: Pasig City / Ortigas Center

Overview

Customer Service Representatives are vital; you will field inquiries and provide solutions in a collaborative environment.

• Responsibilities
• Provide excellent customer service
• Work with confidential information securely
• Aim to resolve issues promptly

• Qualifications
• At least 1 year BPO experience (preferred)
• English communication skills
• Computer literate

Salary: Up to Php 18,000 – 27,000 per month; benefits include health insurance, HMO, paid training, and opportunities for promotion.

Education: High school diploma or equivalent (preferred)

Experience: 1 year customer service or related

Language: English (preferred)

Customer Service Representative (Collection)

Posted today

Location: Ortigas, Pasig City

Overview

Deliver outstanding support to clients of top brands; focus on customer satisfaction and timely issue resolution.

• Responsibilities
• Answer incoming calls
• Address inquiries and requests
• Maintain accurate files
• Provide friendly, confident service

• Offer
• Salary: Up to Php 18,000 – 25,000 + allowances
• Monthly incentives, leave credits, insurance, HMO
• Career development opportunities

• Requirements
• SHS/HS graduate or diploma
• 6 months BPO experience
• English communication, customer service, multitasking
• Computer literate; immediate start

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