Technical Support Agent-Telco Account/Open for IT/Non Voice-Chat

1 week ago

Metro Manila Philippines Caldwell Communications Full time

Overview Technical Support Agent - Telco Account / Open for IT / Non-Voice Chat Job Responsibilities Answers phone calls and provides information/assistance to clients Checks mail, fax, and internet mail to provide customer assistance Communicates with customers by phone or written correspondence to address concerns Answers participant questions and clarifies needs to understand what information is being asked Qualifications Open to candidates who completed college; no experience required Open to high school and senior high school graduates with BPO experience Excellent to above-average English communication skills BPO experience is a plus but not necessary Can do onsite work Within 25km to 35km Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and Programs #J-18808-Ljbffr

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