
Technical Support Agent-Telco Account/Open for IT/Non Voice-Chat
3 weeks ago
Overview
Technical Support Agent - Telco Account / Open for IT / Non-Voice Chat
Job Responsibilities- Answers phone calls and provides information/assistance to clients
- Checks mail, fax, and internet mail to provide customer assistance
- Communicates with customers by phone or written correspondence to address concerns
- Answers participant questions and clarifies needs to understand what information is being asked
- Open to candidates who completed college; no experience required
- Open to high school and senior high school graduates with BPO experience
- Excellent to above-average English communication skills
- BPO experience is a plus but not necessary
- Can do onsite work
- Within 25km to 35km
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
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Manila, National Capital Region, Philippines Caldwell Communications Full timeOverviewTechnical Support Agent - Telco Account / Open for IT / Non-Voice ChatJob ResponsibilitiesAnswers phone calls and provides information/assistance to clientsChecks mail, fax, and internet mail to provide customer assistanceCommunicates with customers by phone or written correspondence to address concernsAnswers participant questions and clarifies...
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