Customer Support Specialist Ms Dynamics Nav

3 days ago

Metro Manila Philippines Buscojobs Full time

Technical Support Representative

Pasig, Palawan Gratitude Inc. • Posted today

Overview

Our Technical Support Representatives field customer inquiries and provide solutions in a collaborative environment with growth opportunities.

Responsibilities

  • Provide excellent customer service through active listening.
  • Handle confidential customer information securely.
  • Aim to resolve issues on the first call by being proactive.
  • Communicate with customers clearly and professionally.

Qualifications

  • Filipino citizen or equivalent; English communication skills.
  • Strong logic and problem-solving skills.
  • Availability to work in various shifts; Windows OS proficiency.
  • Good organization and prioritization skills; TP PSG.

Job Details

  • Job Types: Full-time, Permanent
  • Salary: Php22,000.00 - Php24,000.00 per month
  • Benefits: Flexitime, Paid training, Pay raise
  • Schedule: 8 hour shift; Shift system
  • Supplemental Pay: 13th month salary, Bonus pay, Overtime pay

Experience: Technical Support (1 year preferred)

Education: Bachelor’s degree (preferred)

Location notes: Pasig, Palawan

Email & Chat Support Technical Account Pure

Pasig, Palawan Transec BPO Solutions, Inc. • Posted today

Overview

Join Transec for a supportive environment with work-life balance, fixed schedules, and health coverage.

Essential Functions

  • Perform back-office tasks to resolve customer concerns.
  • Collaborate with team members for optimal results.
  • Perform minimal basic design work using Photoshop.

Skills & Qualifications

  • Bachelors/College degree; IT-related preferred.
  • Minimum 1-year international BPO experience handling a technical account.
  • Knowledge of HTML, CSS, and Photoshop is a plus.
  • Excellent writing and English speaking skills.
  • Willing to work night shifts.

Job Types: Full-time, Permanent • Benefits include company events, insurance, paid training, and more.

Schedule: Night shift; Night shift available

Education: Bachelor's preferred; Experience: Technical Support 1 year (preferred); Customer Support 1 year (preferred)

Language: English (preferred)

Back Office Support / Technical Account (100%)

Pasig, Palawan Transec BPO Solutions, Inc. • Posted today

Overview

Perform backend and administrative tasks, with basic Photoshop/HTML/CSS design as needed.

Essential Functions

  • Utilize client software to fulfill requests and concerns.
  • Back-end and administrative task execution; limited design tasks.

Skills & Qualifications

  • Bachelors degree; IT-related preferred.
  • 1 year of experience in BPO with international accounts.
  • HTML/CSS/Photoshop knowledge a plus.
  • Strong English writing and speaking skills.
  • Willing to work night shifts.

Job Types: Full-time, Permanent • Benefits include health and life insurance, paid training, and promotions.

Schedule: Night shift

Application Qs: Will you reliably commute to Pasig?

Chat and Email Support 100% Non-voice Technical

Pasig, Palawan Transec BPO Solutions, Inc. • Posted today

Overview

Same core role with emphasis on chat and email support; back-office tasks and minimal design work.

Essential Functions

  • Complete customer requests with attention to detail and efficiency.
  • Collaborate with team members to deliver results.
  • Minimal Photoshop design tasks.

Skills & Qualifications

  • 1 year international BPO experience in a technical account.
  • HTML/CSS/Photoshop knowledge a plus.
  • Excellent English writing; good speaking skills.
  • Willing to work night shifts.

Job Types: Full-time, Permanent • Benefits include health and life insurance, training, and promotion opportunities.

Schedule: Night shift

Education: Bachelor’s preferred; Experience: Technical Support 1 year (preferred); Customer Support 1 year (preferred)

Language: English (preferred)

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