IT Help Desk Analyst L1.5
7 days ago
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from IT BY DESIGN Now Hiring: System Engineer - IT Service Desk | IT By Design (MSP) Are you ready to take the next big step in your IT career? At IT By Design, we’re looking for passionate System Engineers who are ready to grow beyond Service Desk or Help Desk support — and make an impact in a global Managed Services Provider (MSP) environment. Here’s your chance to work with international clients, sharpen your technical expertise, and build your career in a people‑first company that invests in your growth. What You’ll Do Provide Tier 1/2 IT support for global clients across multiple time zones Troubleshoot and resolve issues involving Windows OS, Microsoft 365, and network connectivity Manage and maintain Active Directory environments Log and track tickets within SLAs using MSP tools Collaborate with global teams to deliver reliable, high‑quality support What We’re Looking For 2+ years of experience in IT Service Desk, Help Desk, or Technical Support Background in supporting international or English‑speaking clients Strong troubleshooting skills in AD, O365, VPN, and basic networking Excellent communication and customer service skills Willingness to work on a night shift (US time zone) Competitive compensation + 13th Month Pay + Performance Bonus HMO coverage on Day 1 (includes 1 free dependent) Night differential, holiday pay, and full government benefits Sponsored certifications and ongoing learning opportunities Career growth in one of the largest privately owned MSPs in the US, now expanding rapidly in the Philippines Ready to power up your IT career? Be part of a company that values your expertise, supports your learning, and celebrates your success. Apply now and grow with IT By Design #J-18808-Ljbffr
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IT Help Desk Analyst L1.5
1 week ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱300,000 - ₱450,000 per yearIT Service Desk / Help Desk Specialist(Full On-Site, Night Shift – Taguig, BGC)Department:Service DeliveryReports to:Technical Team LeadWork Setup:100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift:Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365,...
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IT Help Desk Analyst L1.5-L2
11 hours ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱144,000 - ₱600,000 per yearAbout Us:IT By Design is a global leader in providing IT solutions and services to Managed Service Providers (MSPs). With our people-first culture and focus on operational excellence, we support businesses in delivering reliable and high-quality IT support across the globe.Key Responsibilities:Provide Level 1 support via phone, email, and remote desktop...
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L1. 5
2 weeks ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per yearIT Analyst/IT Service Desk (L1/L2 Support) Location: PhilPlans Corporate Center, BGC – Taguig Work Setup: 100% Onsite, Night ShiftRole DescriptionThis is a full-time on-site role for an L1.5 - IT Analyst (IT Service Desk/Help Desk) located in Taguig. The IT Analyst will be responsible for providing technical support, troubleshooting issues, and ensuring...
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IT Service Desk L1.5
1 week ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱300,000 - ₱600,000 per yearNow Hiring: System Engineer - IT Service Desk | IT By Design (MSP)Location: Metro Manila (100% Onsite | Full-Time)Are you ready to take the next big step in your IT career? At IT By Design, we're looking for passionate System Engineers who are ready to grow beyond Service Desk or Help Desk support — and make an impact in a global Managed Services Provider...
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IT Service Desk L1.5
4 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per yearIT Service Desk / Help Desk Specialist(Full On-Site, Night Shift – Taguig, BGC)Department:Service DeliveryReports to:Technical Team LeadWork Setup:100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift:Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365,...
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Help Desk Support Engineer
4 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per yearService Desk / Help Desk Engineer(Full On-Site, Night Shift – Taguig, BGC)Department: Service DeliveryReports to: Technical Team LeadWork Setup: 100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift: Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365, VPN,...
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Service Desk Analyst
4 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱25,000 - ₱50,000 per yearService Desk SpecialistLocation:Onsite – BGC, TaguigShift:Nightshift (EST)Experience:Minimum1.9 yearsof experience in IT Service Desk or Technical SupportAbout the Role:IT By Design is looking for aService Desk Specialistto join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer-first mindset, and a passion for...
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Service Desk Analyst
4 weeks ago
Taguig, Philippines HCLTech Full timeHCLTech Taguig, National Capital Region, Philippines Job Title L1 Service Desk Analyst Job Qualifications Encouraging candidates with BPO experience at least 1 year . Relevant Service Desk Experience is an advantage. Basic knowledge about software and hardware applications. Basic knowledge or familiarity with computer configuration and troubleshooting....
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Taguig, Philippines JK Network Services Full timeCOMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: IT Service Desk Analyst Company Industry: BPO Work Location: BGC, Taguig Work Schedule: Shifting schedule Salary: Php 30,000-40,000 Work Set Up: On-site JOB REQUIREMENTS: College Graduate/Undergraduate are open to apply. At least 1-year BPO experience and...
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Service Desk and Monitoring Administrator
4 days ago
Taguig, Philippines Tata Consultancy Services Full timeService Desk and Monitoring Administrator Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tata Consultancy Services Ensuring user queries or issues are captured, validated, and triaged for further processing. Ensuring that various types of information are communicated to users through the appropriate...
