
Appointment Setter
7 hours ago
Overview
Support our B2B customers in their Business Travels
- Liaise with suppliers and partners to resolve booking issues
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way
- Help define and establish best practices together with the rest of the team in sales, operations, and customer care
- Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation
- Customer service background in Hospitality - hotels, travel agencies, airlines, offices
- At least 1-year of experience in a similar position
- Excellent communication skills in Business English, spoken and written
- Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
- Job Types : Full-time, Permanent
- Salary : Php21,000.00 - Php25,000.00 per month
- Benefits :
- On-site parking
- Paid training
- Pay raise
- Schedule :
- 8 hour shift
- Supplemental Pay :
- 13th month salary
- Overtime pay
- Ability to commute/relocate :
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
- Education : Senior High School (preferred)
- Experience : Customer Support Representative: 1 year (preferred)
- Language : English (preferred)
- Shift availability :
- Night Shift (preferred)
- Overnight Shift (preferred)
Must possess at least a Bachelor/College Degree preferably Electrical Engineering, Business Studies/Administration/Management or Marketing; Proficiency in using Word, Excel & PowerPoint; Excellent skills in verbal and written communication, influencing, and negotiation; Ability to work collaboratively and develop a strong partnership with clients; Commitment to outstanding client service. Fresh graduates are welcome to apply. Willing to work in Llano, North Caloocan City. Can start asap.
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