Bilingual Spanish Sales Representative

1 week ago

Philippines Buscojobs Full time

Overview

Multiple customer service and call center positions in Baguio, Benguet, Ilocos Norte, and surrounding areas. Roles involve handling inbound/outbound calls, providing support, and delivering quality customer service across various accounts and shifts.

Responsibilities
  • Answer inbound calls and respond to customer inquiries.
  • Provide personalized customer service, resolve issues, and maintain accurate files.
  • Coordinate with dispatch or related teams to ensure timely delivery of products or services.
  • Maintain customer loyalty through follow-up and problem resolution.
  • Achieve first-time resolution and meet team targets where applicable.
  • Prepare standard reports to observe workload and response times.
  • Handle sensitive customer information securely and professionally.
Qualifications
  • High school to college level; some positions prefer junior college or BPO experience.
  • At least 1–6 months of BPO or call center experience preferred for several roles; fresh graduates accepted for some postings.
  • Good English communication skills; ability to type and use computers.
  • Willing to work onsite in Baguio City or other listed sites; willing to work in shifting or graveyard schedules as required.
  • Must be at least 18 years old in most postings; some roles specify age requirements.
Salary & Benefits
  • Salary ranges vary by position, commonly up to Php 22,500 per month, with some postings offering up to Php 30,000 or more.
  • Benefits commonly include paid training, health insurance, life insurance, 13th month pay, performance bonuses, shift differentials, and opportunities for promotion.
  • Additional perks may include flex-time, parking, and transportation assistance where offered.
Job Types & Schedule
  • Full-time, permanent, and fresh graduate roles exist across postings.
  • Schedules include day shifts, night shifts, rotational shifts, and weekends depending on site and role.
Additional Information
  • Walk-in applications may be encouraged for some roles; check specific site details.
  • COVID-19 considerations or safety measures may be in effect at certain sites.

Notes: This description consolidates several postings for customer service and CSR/TSR roles at various BPO centers in the region. Details such as exact salary, benefits, and requirements vary by position and site.

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