Remote BDC Representative

2 days ago

Philippines USA-Based Automotive Dealership Full time $40,000 per year

Remote BDC Representative (English/Spanish) – Work From Home

Start Date: 10/06

Company: USA-Based Automotive Dealership

Position: Remote / Work From Home

$4 per hour plus commission

36 hours weekly ~ Monday through Saturday

Resumes must be received by 09/21

Overview

We are seeking an energetic, customer-focused BDC Representative to join our used car dealership team. The BDC Rep will be responsible for handling inbound leads, making outbound calls, setting appointments, and building relationships with potential customers to drive traffic to the dealership and support sales.

Key Responsibilities

• Handle inbound phone calls, internet leads, and chat inquiries from potential customers.

• Make outbound calls to follow up with internet leads, past customers, and unsold showroom traffic.

• Set and confirm appointments for the sales team.

• Maintain excellent product knowledge of available vehicles, specials, and financing options.

• Enter and update customer information in the CRM system.

• Send professional email/text follow-ups to increase appointment show rates.

• Provide a positive first impression of the dealership through excellent communication.

• Meet or exceed weekly/monthly goals for calls, appointments, and leads.

• Work closely with the sales team and management to ensure a smooth handoff of customers.

Qualifications

• Prior experience in automotive BDC, call center, or customer service preferred.

• Strong verbal and written communication skills in English (Spanish bilingual is a must).

• Comfortable making high-volume outbound calls daily.

• Basic computer and CRM proficiency.

• Positive attitude, strong work ethic, and ability to work independently.

• Ability to handle rejection professionally and remain motivated.

Compensation

• Hourly rate + performance bonuses based on appointments shown/sold.

• Opportunities for career growth within the dealership.

To Apply:

Please send your resume to with the subject line: Remote BDC Representative Application.

Interview Process:

Qualified candidates will be invited to an Online interview & training.

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