Cloud Service Desk Engineer

3 weeks ago


Philippines Tyler Technologies, Inc. Full time

Join Tyler Technologies and be part of our ERP Cloud Platform team, supporting the AWS-powered infrastructure behind local government and school ERP systems. This role combines internal service desk support with hands-on exposure to cloud operations, automation, and DevOps best practices, perfect for technical support professionals who want to advance into cloud engineering.


What You’ll Do

  • Resolve internal service desk tickets related to AWS-hosted environments.
  • Troubleshoot cloud infrastructure, CI/CD, and application issues.
  • Document solutions in Confluence and manage tasks in Jira.
  • Participate in on-call rotations to maintain cloud system reliability.
  • Learn and assist in AWS automation, Infrastructure as Code, and monitoring tools.

What We’re Looking For
  • Service desk or technical support background.
  • Strong communication and documentation skills.
  • Familiarity with Jira & Confluence.
  • Interest or basic skills in AWS, Linux/Windows administration, Bash/Python scripting.

Why Join Us
  • Hands-on training with AWS, automation tools, and DevOps pipelines.
  • Clear career path from service desk to cloud engineering.
  • Be part of a mission-driven company improving public sector efficiency.
#J-18808-Ljbffr

  • , Metro Manila, Philippines Buscojobs Full time

    IT Service Desk Engineer – Muntinlupa Posted 1 day ago Job Description As Service Desk Engineer, you will act as the first point of contact for customers to report issues and faults relating to our product for support and services. The primary objective is first time resolution by troubleshooting, diagnosing, and resolving problems at the first point of...


  • , Metro Manila, Philippines Buscojobs Full time

    Overview Explore numerous service desk job opportunities. Service desk roles are essential for providing technical support and customer service across various industries. These positions involve troubleshooting technical issues, managing user inquiries, and maintaining IT systems. Service desk professionals act as the first point of contact for resolving...

  • It Service Desk

    3 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    Overview Makati, National Capital Region; Taguig; Cainta, Rizal; Las Piñas; and other locations in the National Capital Region are listed with IT Service Desk and related roles. The postings describe temporary IT service desk/desk lead opportunities with varying locations and standard benefits. All postings note posted today and include basic role...


  • , Metro Manila, Philippines Buscojobs Full time

    Senior IT Service Desk Engineer Location: 1229 Makati City, National Capital Region Job Description Permanent Responsibilities Setup and maintain virtual applications environments Manage firewall, routing and switching Supervise monitoring systems and take appropriate actions upon alarm Resolve technical issues within prescribed Service Level Agreement...

  • Service Desk Engineer

    3 weeks ago


    , , Philippines Axi Full time

    Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Philippines. Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted...


  • , Bulacan, Philippines HUKL Consultants OPC Full time

    Responsibilities Design, deploy, and manage cloud & server infrastructure for high availability and efficiency. Implement security hardening, encryption, and compliance measures to safeguard systems. Oversee disaster recovery planning, backup strategies, and data redundancy solutions. Automate cloud resource provisioning, monitoring, and scaling for...


  • , , Philippines Anchorage Digital Full time

    Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very...


  • Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full time ₱420,000 - ₱600,000 per year

    About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a 24X7X365 environment. In this position, you'll work on a wide variety of technical issues and be a part of a dynamic, collaborative team. Customer service and a strong desire to learn and grow are...


  • , , Philippines Buscojobs Full time

    Technical Service Desk Specialist Technical Service Desk Specialist jobs in the Philippines. Posted: 1 day ago Job Type: Full-time Salary/Location: Philippines (regional listings vary). This advertiser has chosen not to accept applicants from your region. 1,309 Technical Service Desk Specialist jobs in the Philippines Help Desk Posted 1 day ago Job Viewed...

  • Cloud Engineer

    1 week ago


    , Metro Manila, Philippines Buscojobs Full time

    Job Postings Summary This description consolidates multiple cloud, infrastructure, and IT roles across locations, with responsibilities and qualifications drawn from the provided postings. Each position is described with its focus, requirements, and typical benefits. 1. Cloud Platform Engineer / AWS & DevOps (Multi-Cloud focus) Location: Taguig City / Onsite...