Training and Quality Director

5 days ago

Taguig, Philippines Movate Full time

Movate Taguig, National Capital Region, Philippines

Training and Quality Director

Location: Taguig City (Onsite)

Education: Bachelor’s degree in business, Human Resources, Management, or related field.

Experience: 7-10 years of experience in training, quality management, or related fields.

No of Openings: 1

Roles and Responsibilities
  • Develop and Implement Training Programs: Design and roll out effective employee training programs tailored to different departments, ensuring alignment with organizational goals.
  • Training Needs Analysis: Collaborate with department heads and HR to identify skills gaps and create targeted training strategies.
  • Leadership Development: Implement leadership training programs aimed at developing high-potential employees and future leaders within the organization.
  • Quality Standards Development: Establish and enforce company-wide quality standards, ensuring compliance with industry regulations and best practices.
  • Quality Audits: Oversee regular audits to evaluate the quality of products, services, and processes across departments.
  • Training Evaluation: Continuously monitor and assess the effectiveness of training programs, using metrics such as employee performance, feedback, and productivity.
Required Skills / Qualifications
  • Proven ability to develop and implement training and development strategies.
  • Strong knowledge of quality assurance processes and methodologies.
  • Excellent leadership and team management skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Bachelor’s degree in business, Human Resources, Management, or related field.
  • Minimum of 7-10 years of experience in training, quality management, or related fields.
  • With at least 5 years in a leadership role in the BPO Industry
Job Details
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Training and Quality Assurance
  • Industries: IT Services and IT Consulting

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