Operations Director

4 weeks ago


Taguig, Philippines HRTX Full time

Position: Operations Director (F&B); Location: Taguig City; Work Setup: Onsite

Role Overview

The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches.

Responsibilities
  • Lead and manage restaurant operations to achieve business targets and service standards.
  • Supervise Area Managers and oversee staff development and training.
  • Monitor key metrics such as sales, labor costs, and customer satisfaction.
  • Ensure adherence to health, safety, and food quality regulations.
  • Collaborate with HR, Marketing, and Supply Chain for operational alignment.
Qualifications
  • Minimum 10 years of experience in QSR or multi-unit restaurant operations.
  • Strong leadership, decision-making, and communication skills.
  • Ability to manage multiple locations and large teams effectively.
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