
Customer Service Administrator
3 weeks ago
Job Description
Primarily work in a call-center type of work environment.
- Ability to work flexible hour/s or flexible shift
- Determines requirements and/or root cause of technical issues by working with end-user
- Answers inquiries by clarifying issues; researching, and providing information
- Resolves problems by clarifying issues; researching and exploring answers
- Fulfills requests by clarifying desired information; researching, locating and providing information
- Maintains client database by entering information
- Keeps equipment operational by following established procedures; reporting
- Ensure escalation situations are managed and corrected quickly and professionally
- Drive customer satisfaction through service excellence
- Ensure customer calls are properly logged for continuous improvement
- Learn to be proficient in service and repair of all systems (current, new and updates)
- Prepare needed daily, weekly and monthly reports
- Handles a team or group of engineers
- Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker
Job Type : Temporary
Salary : Php15,000.00 per month
Benefits :
- Health insurance
- Life insurance
Schedule :
- Shift system
Supplemental Pay :
- 13th month salary
Ability to commute/relocate :
- Pasay City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
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