Associate Service Administration Specialist

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

Customer Service Associate

Makati, National Capital Region  CEMEX

Posted today

Job Description

• What is the job? Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
• Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with diligence. Define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement).
• Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction.
• Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
• Inform and regularly update clients on the company’s various customer contact tools to facilitate their order fulfillment process.

• Qualifications:
• Bachelors Degree
• Willing to work in Makati
• 0-5 years experience in customer service, order processing or back office
• Above average written and verbal English and Filipino communication
• Fresh graduates are welcome to apply

Customer Service Representative

Posted today

Job Description

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

• Open to fresh graduates and college undergraduates with related working experience
• BPO experience is an advantage
• Must have good English communication skills
• Willing to work in Alabang on shifting schedules

Customer Service Representative

Posted today

Job Description

• As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.
• Graduate of any 4-year course is preferred. Non-graduates are also accepted if they have related customer service experience.
• At least 6 months of related field experience is required.
• Fluent in English communication.
• Good computer navigation skills.
• Willing to work full-time.

Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.:

3F Forum Robinsons Mall

Pioneer St. corner EDSA, Mandaluyong City

Monday to Friday, 10AM to 4PM

Please bring an updated copy of your resume and valid ID.

Customer Service Representative

Taguig, National Capital Region  GDV Business Services Co.

Posted today

Job Description

URGENT HIRING for Customer Service Representative and Technical Support Representative

• Job Summary: Provide expert advice and information to potential customers regarding products and services; contribute to profitability and sales through excellent service and consultative selling.
• No assessments; initial and final interviews; start ASAP

• Location: BGC, Taguig
• Company: TATA Consultancy Service

• Perks: Onsite work, HMO coverage up to 400k (including dependents), medicine reimbursement, provided equipment (WFH possible)
• Qualifications: College graduate in any computer-related field (12+ months BPO experience for TSR); College undergraduates/associate grads must have 24 months BPO experience; onsite work

• Salary: up to 31K

• How to apply: Send updated resume

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Customer Service Representative

Posted today

Job Description

Customer service representatives help customers with complaints and questions, provide information about products and services, take orders, and process returns. They may assist in upselling or cross-selling.

• Expectations: explicit, implicit, interpersonal, digital, dynamic performance expectations
• Perks: Medical HMO Insurance up to 400k on day 1 for up to 3 dependents; 10,000 PHP medicine reimbursement; incentives

• Qualifications: College graduate with 7 months BPO experience or College undergrad with at least 1 year BPO experience; excellent communication; amenable to onsite work
• Salary: 22,000 – 35,000 PHP per month

Note: multiple locations including Pasig, Quezon City, Mandaluyong, Taguig; various benefits and schedules listed per posting.

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