Sales And Customer Service Coordinator

6 days ago


Metro Manila Philippines Buscojobs Full time

Sales And Customer Service Coordinator jobs are available. The company is looking for a candidate with a Bachelor's degree in Business Administration, Marketing, or a related field. At least 1 year of experience in customer service, sales support, or order processing is preferred. Proficiency in NetSuite Oracle, CRM systems, or other order management platforms is a plus. Strong communication skills and a customer-oriented mindset are required. The ability to multitask, manage client accounts, and resolve concerns with professionalism is necessary. Sales-driven with experience in upselling and cross-selling is an advantage. Organized, detail-oriented, and able to work well with cross-functional teams. Flexible and resourceful in scouting new opportunities and building client relationships. The job involves accurately processing client orders, assisting clients with order tracking and issue resolution, and coordinating with internal departments to ensure timely deliveries. Acting as a brand ambassador to increase visibility and representation of the company's product portfolio among clients. Proactively upselling and cross-selling relevant products based on client profile and purchase history. Educating clients on product equivalents or alternatives in cases of stock unavailability. Client Relationship & Market Development involves providing product knowledge and market insights, supporting clients in forecasting product needs, and identifying new client accounts. Scouting new business opportunities and underserved areas requiring the company's presence. Handling inbound inquiries across calls, emails, chats, and social media platforms with professionalism and product expertise. Maintaining and updating customer records, purchase behaviors, and interaction history in the CRM. #J-18808-Ljbffr



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