Customer Service Support Specialist
3 days ago
About the role Are you a customer service superstar looking to join a growing retail and consumer products company? CPI Management Services is seeking a Customer Service Support Specialist to join our team in Cebu City, Cebu. In this full-time role, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and their experiences are positive. What you'll be doing Handling inbound customer inquiries via phone, email, and chat, providing prompt and effective solutions Troubleshooting and resolving customer issues in a courteous and professional manner Documenting customer interactions and maintaining detailed records Collaborating with cross-functional teams to ensure seamless customer experiences Identifying opportunities for process improvements and contributing to the development of customer service strategies Participating in training programs to continuously enhance your customer service skills What we're looking for 1-2 years of experience in a customer service or client support role, preferably in the retail or consumer products industry Excellent communication and interpersonal skills, with the ability to build rapport and resolve customer concerns effectively Strong problem-solving and critical thinking skills to diagnose and address customer issues Proficiency in using customer service software and tools A passion for delivering exceptional customer experiences and a commitment to continuous improvement Fluency in English, both written and verbal What we offer At CPI Management Services, we are dedicated to creating a positive and supportive work environment for our employees. We offer a competitive salary, opportunities for career growth, and a range of benefits including comprehensive health insurance, paid time off, and professional development programs. About us CPI Management Services is a leading provider of retail and consumer products in the Philippines. With a strong focus on customer satisfaction, we are committed to delivering high-quality products and services that exceed our customers' expectations. Our company culture is rooted in innovation, collaboration, and a passion for excellence. If you're ready to join our dynamic team and contribute to our success, apply now . #J-18808-Ljbffr
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Customer Support Specialist
18 hours ago
Cebu City, Philippines Talino Venture Studios Full timeYou will be assigned to ensure the correct requirements and objectives are defined, as a base for valid analysis and proper advice - as well as qualify customer success by detailing implementation based on true requirements fulfilling the objectives. Provides excellent customer satisfaction, customer service, and solid knowledge of the projects/accounts...
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Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines SUNRISE SEARCH & SUPPORT INC Full time $30,000 - $40,000 per yearAbout the role This is a full-time Customer Service Representative role based in Cebu City, Cebu. You will be responsible for providing exceptional customer service to clients through inbound and outbound calls and email correspondence. The role is focused on supporting customers with their financial accounts.What you'll be doingRespond to inbound customer...
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Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱150,000 - ₱250,000 per yearAbout the role We are seeking a dedicated and skilled Customer Service Representative to join our dynamic team at Sunrise Search & Support Inc'. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional customer service and support to ensure their satisfaction. This is a full-time role based in...
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Customer Support Specialist
3 weeks ago
Cebu City, Philippines Dynata Full timeOverview Dynata Cebu, Central Visayas, Philippines Customer Support Specialist Dynata Cebu, Central Visayas, Philippines 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Dynata Customer Support Specialist We are seeking a proactive and customer-focused Customer...
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Jr Customer Support Specialist
2 weeks ago
Cebu City, Philippines Cloudstaff Full timeOverview We’re Hiring: Jr Customer Support Specialist! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for Jr Customer Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2...
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Customer Support Specialist
4 days ago
Cebu City, Philippines Momentive Software Full timeJob Description Summary: We are seeking a CUSTOMER SUPPORT SPECIALIST to join our growing team! Position Overview Provide basic user support to improve the experience of customers and/or end-users of the assigned product. Job Responsibilities: Provide timely responses to customer service inquiries via the product ticket system. Work with customers to...
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Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full timeCustomer Service Representative – US HealthcareLocation: Ebloc 3 Building, Padriga St., Asiatown IT Park, Apas, Cebu CitySchedule: Shifting Schedule (Aligned with US Business Hours)Employment Type: Full-Time | Paid TrainingBuild Your Career in the US Healthcare IndustryLooking to make a real difference with your career? Join us as a Customer Service...
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Customer Service Associate
2 weeks ago
Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱800,000 - ₱1,200,000 per yearCustomer Service Representative – US HealthcareLocation: Ebloc 3 Building, Padriga St., Asiatown IT Park, Apas, Cebu CitySchedule: Shifting Schedule (Aligned with US Business Hours)Employment Type: Full-Time | Paid TrainingBuild Your Career in the US Healthcare IndustryLooking to make a real difference with your career? Join us as a Customer Service...
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Customer Service Representative
2 weeks ago
Cebu City P, Philippines Strategic Office Support Inc. Full time ₱250,000 - ₱500,000 per yearWe're Hiring: Healthcare Support AssociateOnsite | Cebu IT Park – Ebloc 3 Building, Padriga St., Lahug, Cebu CityFull-time | Rotating 8-hour shifts, may include nights/weekends (based on U.S. client schedules)About the Role:Join a dynamic support team providing critical back-office and administrative assistance to U.S.-based healthcare providers. You'll...
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Customer Service Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines J-K International Language Center Full time ₱240,000 - ₱264,000 per yearCOMPANY PROFILE: It is an IT Company that already have 23 years in the industry.They offer a range of online presence, cloud hosting, and digital marketing servicesThey aim to have an easy use in digital tools that may support products and localsupport.Position: Customer Service SpecialistCompany Industry: IT CompanyWork Location: Cebu IT Park, Cebu CityWork...
