Customer Service Representative

18 hours ago

Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time

Join Our Team as a Healthcare Associate

Location:
Ebloc 3 Building, Padriga St., Asiatown IT Park, Lahug, Cebu City

Schedule:
Shifting Schedule (based on client needs)

Salary:
Php 23,000 - Php 25,000 per month

Are you ready to make an impact in the healthcare industry? We're looking for a dynamic and motivated
Healthcare Associate
to join our growing team If you're passionate about healthcare, excel at communication, and thrive in fast-paced environments, this is the perfect opportunity for you

What You'll Do:
- Engage and Support US Healthcare Providers:

Be the trusted point of contact for US-based clinics and healthcare providers.

- Professional Communication:

Handle inquiries and correspondence with professionalism and efficiency, ensuring the highest level of service.

- Client-Centric Task Execution:

Work on tasks aligned with the specific needs and protocols of our US clients, delivering top-tier support.

- Collaborative Teamwork:

Join a supportive and driven team, where everyone works together to streamline operations and deliver exceptional service.

What We're Looking For:- Strong Communication Skills:

You should excel in both verbal and written communication.

- Experience in Healthcare or BPO:

Prior experience in healthcare support or 1-5 years in BPO (customer service/technical support) is a plus.

- Adaptability:

You thrive in a fast-paced, dynamic environment and are eager to learn.

  • Client-Focused Mindset:

You're available to work according to the business hours of our US-based clients.

Why You'll Love Working With Us:- Company Events & Fun Culture:

We believe in having fun while working hard Enjoy team-building events and company activities.

  • Health & Wellness:

Comprehensive health insurance to keep you and your loved ones healthy.

  • Career Growth:

Opportunities for promotion and career advancement – your potential is unlimited

Competitive Pay & Bonuses:

  • Php 23,000 – Php 25,000 monthly
  • 13th Month Salary
  • Overtime Pay
  • Performance Bonus
  • Commission Pay
  • Full-Time Position with Paid Training:

Get started with comprehensive training, and be supported as you grow in your role.

Schedule & Benefits:
- Shift System:

8-hour shifts, depending on client needs, with flexibility.

Additional Benefits:

  • Paid Training
  • Opportunities for Pay Raise
  • Promotion to Permanent Employee

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