Customer Support Specialist Clark Pampanga With Free Insurance An

Overview

This posting aggregates multiple customer support and IT/technical support roles in Clark, Pampanga. Positions include IT/Desk top Support, VoIP Technical Support, and Customer Service Representatives. Roles vary by schedule, location, and contract terms. The description retains original requirements and benefits where provided and presents a structured, job-focused format.

IT Technical Support / Desktop Support Engineer (Multiple Listings)

Location: Clark, Pampanga (On-site). Schedule varies by role (including night shifts and 10-hour shifts). Employment type: Fixed term / 12 months, renewable where stated. Posted today.

Responsibilities:

• Repairing, maintaining, and upgrading hardware and equipment to ensure optimal workstation performance
• Troubleshooting hardware and software problems; provide end-user assistance
• Investigate, diagnose, resolve, and recover from hardware/software issues
• Manage service requests; software installations; new computer setups and upgrades
• Perform general preventive maintenance on PCs, laptops, printers, and peripherals

Qualifications:

• At least 1 year of related IT support experience
• Experience with ticketing tools (ServiceNOW, LanDesk) is a plus
• Willing to work weekends/holidays; travel to different sites may be required
• Educational background: Bachelor’s preferred; high school/SHS acceptable per listing

Benefits/Notes:

• Competitive compensation; 10-hour shift options; night shift where listed
• On-site work setup; project-based or fixed-term options per posting
• HMO and other benefits commonly listed; see individual posting for specifics

Examples from listings (summarized):

• IT Technical Support Specialist – On-site Clark, Pampanga; 1 year IT support experience; 10.5-hour days; 12-month renewable contract; required to be onsite; education: bachelor’s preferred; odds for travel
• Desktop Support Engineer – Similar responsibilities and qualifications; posted today

VoIP Technical Support

Location: On-site Clark, Pampanga. Schedule: Night shift (9pm–6am). Experience: 3+ years with soft switch; 3+ years networking; knowledge of IP phones (Grandstream, Polycom, Yealink).

Benefits:

• Company events, health insurance, on-site parking, staff meals, transportation service
• Night shift; 13th-month pay

Experience: 2+ years in VoIP (preferred)

Customer Service Representative (CSR) – Clark/SM Clark Core Listings

Location: Clark, Pampanga (onsite). Salary ranges vary by listing (up to ₱30,000 in some postings). Hiring processes include virtual/onsite and no final interview in several postings. Some postings target fresh graduates; others seek BPO experience; training is provided.

Typical Responsibilities:

• Handle customer inquiries via phone, chat, or email
• Provide accurate information; resolve customer concerns
• Maintain customer records; document interactions; follow up to ensure resolution
• Collaborate with team to meet service targets

Qualifications (vary by listing):

• Excellent verbal and written English; strong customer service orientation
• Computer-literate; ability to navigate multiple systems
• Positive attitude; able to work onsite; open to shift work including holidays
• Education: high school, SHS, college undergrad, or college graduate; some listings prefer BPO experience

What We Offer (varies by listing):

• Competitive base salary; potential sign-on bonuses
• Training and career development; on-site work environments
• Flexible or fixed scheduling; opportunities for advancement
• HMO and government benefits in some postings; paid training

How to Apply

Some postings invite direct application via company website or recruitment team; others offer phone or online interview steps. Many postings emphasize on-site Clark, Pampanga, and the option for virtual or hybrid processes where listed.

EEO / Company Statement

FedEx and other employers listed emphasize equal opportunity and a diverse workforce; see individual postings for specifics on opportunities and benefits.

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