Learning & Development Manager

7 days ago

Dumaguete, Philippines ALEPH TALENT SOLUTIONS CORPORATION Full time

Description of the position: Learning and Development Manager Position in the organization: Managerial Department: Learning and Development Superior: General Manager Interactions: General Manager, Production Domain Managers, Production TM, Quality Manager, Production Manager, Product Manager, HR, IT, Support Group and Admin. GOALS OF THE POSITION: The Learning and Development Manager will lead and manage all aspects of learning and development in the organization. The Training Manager will plan, develop, and execute all activities pertaining to learning and development of Agent, Supervisors and Managers. He/ She will evaluate, support and coach the training team using various training methodologies. Main Responsibilities: Responsible for managing multiple trainers and organizing their workload, skillset, and meeting their metrics Ensures consistency in the delivery of learning across the organization thru module development and update. Conducts leadership training for mid to senior leadership. Will acts as a management trainer for trainings targeting the above-mentioned positions Assess the effectiveness of the training programs currently being implemented and to be developed Analyzes training needs, identify appropriate training solutions and partner with the operations for new training programs and reinforcement training Manage and consistently update the company LMS and ensure accuracy of content Qualifications / Skills Summary: At least 7 years overall experience in as a Learning and Development Trainer; at least 5 years in managerial capacity in a Fintech environment Ability to quickly identify issues and risks and provide recommendations to the leadership team Analytical and facts-based decision maker Strategic thinker with strong analytical skills Experienced in training needs analysis and developmental trainings for leadership team Job Specific Requirements: Formal Qualifications Bachelors degree from a four-year college or university or similar work experience required. - Excellent communications skills both verbal and written. - Highly organized and flexible. Salary Package: #J-18808-Ljbffr

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