Data Entry Specialist

4 weeks ago

Dumaguete, Philippines Miller Solutions Development Inc. Full time

Data Entry Specialist / Order Management Location: Dumaguete City (Hybrid Work Set-up: 3 days on-site, 2 days work-from-home) Work Days: Monday to Friday Work Time (Aligned with Swedish hours): CET (Central European Time - Late October to March) 2 :00 PM – 11:00 PM PHT | CEST (Central European Summer Time - Late March to October) 1:00 PM – 10:00 PM PHT About the Role: We are looking for a detail-oriented and efficient Data Entry Specialist / Operative Purchaser to support a Swedish e-commerce business. You will be responsible for processing and managing web orders, ensuring accuracy in data entry, coordinating deliveries to customers in a timely manner, and even do necessary purchasing to fulfill the orders. The role requires excellent communication skills, attention to detail, and the ability to work independently as well as in a team. Key Responsibilities: Process and verify incoming e-commerce orders in our ERP Coordinate with suppliers and internal teams to ensure timely and accurate order fulfillment Update order information and delivery status Inform customers about order status via email, providing professional and efficient communication Identify and escape order issues or delays, and proactively suggest solutions Additional administrative tasks related to order processing and purchasing Qualifications and Skills: Educational Background: Business Administration, Data Entry, or a related field. Experience: At least 1–2 years of experience in order processing, data entry, back-office operations, or customer support, preferably within an e-commerce or BPO environment. Technical Skills: Excellent knowledge of Microsoft Excel Experience with email management is an advantage Soft Skills: Excellent time management skills. Strong decision-making and problem-solving abilities. High attention to detail and accuracy in data entry. Excellent written and verbal English communication skills. A fast learner with the ability to adapt to new tools and processes quickly. Self-motivated, reliable, and capable of working with minimal supervision. Work Schedule: Monday to Friday, aligned with Swedish business hours (CET). Flexibility is required during peak order seasons. #J-18808-Ljbffr

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