Information Technology Manager

2 days ago


Dumaguete, Philippines Viventis Search Asia Full time

Position Summary The IT Manager will lead all IT operations across the Philippine office, ensuring uptime, security, and scalability of infrastructure. The role involves managing a team of IT professionals, aligning technology initiatives with business needs, and overseeing IT governance, projects, and support functions. Key Responsibilities Leadership & Team Management Recruit, mentor, and develop IT staff; set clear goals, KPIs, and performance evaluations. Allocate tasks, monitor progress, and ensure strong collaboration within IT and with other departments. Foster a culture of ownership, continuous learning, and adherence to best practices. Infrastructure & Network Operations Design, deploy, maintain, and optimize on‑premises and/or cloud infrastructure (servers, virtualization, storage). Oversee LAN/WAN, switches, firewalls, VPNs, network monitoring and connectivity. Ensure high availability, redundancy, load balancing, and capacity planning. Security, Backup & Disaster Recovery Develop and enforce cybersecurity policies: access control, patch management, endpoint protection, intrusion detection. Oversee data backup strategies, restoration testing, and disaster recovery planning. Perform risk assessments, vulnerability scans, audits, and remediation. Systems & Software Management Manage business systems (ERP, HRIS, CRM, collaboration tools) and integrations ensuring data accuracy and compatibility. Oversee software deployment, upgrades, licensing, and vendor support. Evaluate, pilot, and adopt new technologies to enhance efficiency. IT Governance, Policies, & Compliance Establish and maintain IT policies, procedures, SLAs, and documentation standards. Ensure compliance with local regulatory requirements, data privacy laws, and internal controls. Coordinate with external auditors, security assessments, and IT audits. Budgeting & Vendor Management Prepare and manage IT budgets, forecasts, procurement, and capital expenditures. Manage vendor relationships: contracts, SLAs, service levels, and performance reviews. Evaluate vendor proposals, negotiate terms, and ensure cost optimization. Stakeholder Engagement & Strategic Planning Engage with departmental heads to understand their needs, anticipate future IT demands, and propose solutions. Align IT roadmap with business strategy and growth plans. Report key metrics, incidents, projects, and risks to senior management. Qualifications & Requirements Bachelor’s degree in IT, Computer Science, Engineering or equivalent (Master’s degree or MBA a plus). Minimum of 5 years’ experience in IT operations / infrastructure roles , with at least 2 years in supervisory or managerial capacity . Strong technical knowledge in network architecture, servers, virtualization, cloud (AWS, Azure, GCP or hybrid), and cybersecurity. Demonstrated experience managing projects, budgets, and vendor relationships. Excellent leadership, decision making, problem solving, and communication skills. Ability to work proactively and handle multiple priorities in a fast‑paced environment. Certifications (e.g. CCNA/CCNP, CISSP, Microsoft, ITIL, VMware) preferred. Prior experience in a technology, data, SaaS, or analytics company is a plus. #J-18808-Ljbffr



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