Customer Card Customer Service Specialist
4 weeks ago
Customer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to clients regarding card activation, billing, payment, and transaction concerns while ensuring compliance with banking and lending regulations. Key Responsibilities: Respond to customer inquiries via phone, email, or chat regarding LuvIt Customer Card services. Assist with card activation, billing statements, credit limit updates, and payment posting. Handle card-related disputes and coordinate with internal teams for resolution. Educate customers on card benefits, rewards programs, and installment plans. Maintain accurate and updated customer records in the CRM system. Process card replacement, cancellation, or reactivation requests. Ensure adherence to bank policies, data privacy, and compliance standards. Deliver excellent customer service aligned with company KPIs and service quality metrics. Qualifications: Bachelor’s degree in Business Administration, Banking & Finance, Marketing, or related field. At least 1–2 years of customer service experience in the banking, card services, or lending industry . Strong understanding of credit card operations, billing, and payment processes . Excellent communication, active listening, and problem-solving skills. Proficient in CRM tools and Microsoft Office applications. Customer-focused, detail-oriented, and able to work in a fast-paced environment. Willing to work onsite or in shifting schedules if required. Key Competencies: Customer Relationship Management Card Operations Knowledge Communication & Interpersonal Skills Problem-Solving and Analytical Thinking Compliance and Data Privacy Awareness #J-18808-Ljbffr
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Customer Card Customer Service Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱200,000 - ₱250,000 per yearCustomer Service Specialist (LuvIt Customer Card)Industry: Lending / Banking / Financial ServicesLocation: Ortigas Pasig Employment Type: Full-time Onsite / Mon to FridayJob Summary:We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card. The role focuses on providing high-quality assistance to...
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Customer Service Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱150,000 - ₱250,000 per yearJob Description:We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry. The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction.Responsibilities:Respond to customer inquiries regarding...
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Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeJob Description We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry . The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction. Responsibilities Respond to customer inquiries regarding...
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Manila, Philippines METACOM Full timeFoundever is looking for Financial Customer Service Representatives to join our US Credit Card Account. This role focuses on helping customers manage their credit card concerns and providing accurate information about transactions, payments, and account inquiries. Responsibilities: Answer inbound calls from customers regarding credit card and account...
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Account Specialist I
3 weeks ago
, Metro Manila, Philippines JPMorganChase Full timeAccount Specialist I - Retail and Card Services - Taguig At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers....
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Customer Service Specialist 13N25
2 weeks ago
, Metro Manila, Philippines TALENTMATE Full timeJob Description We are seeking a dedicated and experienced Customer Service Specialist to join our dynamic team. As a Customer Service Specialist, you will play a crucial role in ensuring our customers receive top‑notch service and support. Your primary focus will be on addressing customer inquiries, resolving issues, and providing comprehensive...
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Manila, Philippines JPMorganChase Full timeSpecialist - Fraud, Collections, Retail & Card Services – Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services – Taguig role at JPMorganChase Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's...
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BPO Customer Care Associate
4 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeJob Title Customer Care Specialist (Tier 1) Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team‑driven and fast‑paced work environment. Successful incumbents will have a...
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Customer Service Specialist
4 weeks ago
, , Philippines Refinitiv Full time# **Our Privacy Statement & Cookie Policy****Customer Service Specialist, Customer Service and Support**General customer service activities. Handle customer inquiries via phone, email, chat, etc. Provide service in an efficient, courteous, professional manner.**About the Role**: In this opportunity as a Customer Service Specialist, you will:* Handles...
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Customer Service Manager
2 weeks ago
Ortigas, Metro Manila, Philippines FEdCenter Management Consulting Inc. Full time ₱1,200,000 - ₱2,400,000 per yearAs our Customer Service Manager, you'll lead and inspire a dynamic team to deliver exceptional customer experiences while driving operational excellence.What You'll DoAs our Customer Service Manager, you'll lead and inspire a dynamic team to deliver exceptional customer experiences while driving operational excellence.Key Responsibilities:Team Leadership &...
