Customer Card Customer Service Specialist
4 hours ago
Customer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to clients regarding card activation, billing, payment, and transaction concerns while ensuring compliance with banking and lending regulations. Key Responsibilities: Respond to customer inquiries via phone, email, or chat regarding LuvIt Customer Card services. Assist with card activation, billing statements, credit limit updates, and payment posting. Handle card-related disputes and coordinate with internal teams for resolution. Educate customers on card benefits, rewards programs, and installment plans. Maintain accurate and updated customer records in the CRM system. Process card replacement, cancellation, or reactivation requests. Ensure adherence to bank policies, data privacy, and compliance standards. Deliver excellent customer service aligned with company KPIs and service quality metrics. Qualifications: Bachelor’s degree in Business Administration, Banking & Finance, Marketing, or related field. At least 1–2 years of customer service experience in the banking, card services, or lending industry . Strong understanding of credit card operations, billing, and payment processes . Excellent communication, active listening, and problem-solving skills. Proficient in CRM tools and Microsoft Office applications. Customer-focused, detail-oriented, and able to work in a fast-paced environment. Willing to work onsite or in shifting schedules if required. Key Competencies: Customer Relationship Management Card Operations Knowledge Communication & Interpersonal Skills Problem-Solving and Analytical Thinking Compliance and Data Privacy Awareness #J-18808-Ljbffr
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Customer Card Customer Service Specialist
7 days ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱200,000 - ₱250,000 per yearCustomer Service Specialist (LuvIt Customer Card)Industry: Lending / Banking / Financial ServicesLocation: Ortigas Pasig Employment Type: Full-time Onsite / Mon to FridayJob Summary:We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card. The role focuses on providing high-quality assistance to...
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Customer Service Specialist
7 days ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱150,000 - ₱250,000 per yearJob Description:We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry. The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction.Responsibilities:Respond to customer inquiries regarding...
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Credit Card Sales
1 week ago
, Davao del Sur, Philippines Card Pioneer inc. Full timeShare Job Description Employee Recognition and Rewards Commission, Performance Bonus We are seeking a motivated and customer-focused individual to handle credit card sales transactions efficiently. The role involves promoting credit card products, assisting customers with their applications, and ensuring a seamless sales experience. Proven sales or customer...
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Customer Service Specialist
4 hours ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeJob Description We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry . The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction. Responsibilities Respond to customer inquiries regarding...
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Customer Service Manager
6 days ago
, Metro Manila, Philippines Curran Daly & Associates Full timeA leading fintech cash lender in the Philippines, backed by one of the largest fintech groups in Asia, is currently hiring a CUSTOMER SERVICE MANAGER (Credit card) - new role based in Ortigas, Pasig (fixed M-F onsite 9am-6pm MNL Time) Key Responsibilities Oversee the daily management, task allocation, coaching, and motivation of the credit card customer...
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Customer Service Manager
3 weeks ago
, Metro Manila, Philippines FEdCenter Management Consulting Inc. Full timeWhat You’ll Do As our Customer Service Manager , you’ll lead and inspire a dynamic team to deliver exceptional customer experiences while driving operational excellence. Key Responsibilities Manage and motivate the Customer Service team across multiple channels (phone, chat, email). Set clear goals, monitor KPIs (service quality, resolution rate,...
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(Fresh Graduates) Specialist
2 weeks ago
, Metro Manila, Philippines JPMorganChase Full timeJoin JPMorgan Chase as a Call Center Customer Service Specialist, focusing on fraud investigations and customer solutions. Your Role: Key responsibilities include: Working in a call center environment with 100% phone-based customer interaction. Demonstrating excellent communication, negotiation, and decision‑making skills. Communicating with customers in a...
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Manila, Philippines METACOM Full timeFoundever is looking for Financial Customer Service Representatives to join our US Credit Card Account. This role focuses on helping customers manage their credit card concerns and providing accurate information about transactions, payments, and account inquiries. Responsibilities: Answer inbound calls from customers regarding credit card and account...
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Manila, Philippines JPMorganChase Full timeSpecialist - Fraud, Collections, Retail & Card Services - Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services - Taguig role at JPMorganChase Specialist - Fraud, Collections, Retail & Card Services - Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services - Taguig role at JPMorganChase Get...
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Manila, Philippines JPMorganChase Full timeSpecialist - Fraud, Collections, Retail & Card Services – Taguig Join to apply for the Specialist - Fraud, Collections, Retail & Card Services – Taguig role at JPMorganChase Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's...
