Customer Service Specialist

4 weeks ago


Metro Manila Philippines Prime Technology Specialist Incorporated Full time

Job Description We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry . The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction. Responsibilities Respond to customer inquiries regarding loans, paymThe role involves assisting clients with loan applications, payments, and account information Assist clients with loan applications, payment postings, and account updates Coordinate with internal teams to resolve customer concerns efficiently Maintain accurate customer records in the system Ensure compliance with data privacy and company policies Qualifications Bachelor’s degree in Business Administration, Finance, Marketing, or related field At least 1–2 years of customer service experience (preferably in lending, banking, or financial services) Strong communication and problem-solving skills Knowledge in loan processing or billing is an advantage Proficient in MS Office and CRM systems Customer-focused, detail-oriented, and able to work in a fast-paced environment #J-18808-Ljbffr



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