Remote Customer Success Specialist

4 days ago

Philippines That 1 Detailer Full time $72,000 - $96,000 per year
Who You Are (A-Players Only)

We hire A-Players only — proactive, reliable, and emotionally intelligent professionals who take pride in helping customers succeed.

2+ years of Customer Success or Customer Service experience — You've supported clients, managed communication, and handled CRM workflows

Strong English communication skills — Clear, confident, and empathetic over phone, chat, and email

Tech-savvy — You're comfortable using tools like GoHighLevel (GHL), Fieldd (optional), Google Suite and Notion

CRM discipline — You log every interaction, manage follow-ups, and stay organized

Customer-obsessed — You genuinely care about helping customers and stay with them until their issue is fully resolved

Self-motivated and coachable — You take initiative, accept feedback, and continuously improve

Reliable setup — Stable internet (20 Mbps+), power backup, and professional home office

Team-first mentality — You collaborate smoothly and help teammates succeed

Technical Requirements

Quiet, professional home workspace

Reliable internet (20 Mbps minimum) + backup option

Quality headset and webcam for calls and meetings

Experience with GHL, Fieldd (optional), Google Suite, Notion, and CRM tools

Schedule & Setup
  • Remote — 100% work-from-home
  • Shift — 3:00 AM to 11:00 AM PH Time (aligns with US business hours)
  • Days Off — weekdays off
  • Must be responsive during working hours
Compensation & Growth

$800 USD per month (base pay)

Continuous training — Learn new tools, systems, and customer success strategies

Supportive culture — Work with a driven, collaborative remote team

What You'll Do

Provide outstanding support to customers via chat, email, and phone

Own customer issues from start to finish — you don't stop until the problem is solved and the customer is happy

Maintain accurate CRM and Notion records of all communications

Collaborate with internal teams to resolve customer issues efficiently

Follow up with customers to ensure satisfaction and retention

Contribute to process improvements and knowledge sharing

Why Join Us

Stable, full-time remote opportunity with real growth potential

Hands-on experience with top-tier CRM tools (GHL & Fieldd)

Fast-growing company that values initiative and accountability

Supportive leadership — we reward results, not just activity

Be part of a motivated, high-performing remote team

Ready to Be Part of a Growing Remote Team?

If you're a confident communicator who loves helping customers succeed — and you're ready to grow with a dynamic, remote-first company — we want to hear from you.

Apply now and start building your career with a team that values excellence, empathy, and growth.

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