Logistics Operations Manager

2 weeks ago

Manila, Philippines TEEMA Solutions Group Full time

Overview

  • Oversee end-to-end logistics processes including shipment planning, documentation, customs clearance, and delivery.
  • Manage junior logistics team members (including virtual assistants) and ensure timely execution of tasks.
  • Ensure shipments comply with U.S. Customs, FDA, USDA, and other relevant regulations.
  • Resolve operational issues such as delays and customs holds.
  • Liaise with freight forwarders, brokers, warehouses, and carriers.
  • Interface with clients to provide shipment updates and resolve concerns.
  • Identify and implement improvements to systems and workflows.
  • Generate performance and KPI reports.
Qualifications
  • 5+ years in international freight forwarding/logistics operations.
  • Deep understanding of U.S. import logistics and compliance.
  • Familiarity with Incoterms, HS codes, and duties.
  • Experience with TMS platforms like CargoWise or Magaya is a plus.
  • Strong problem-solving and communication skills.
  • Detail-oriented and organized.
Preferred Skills
  • Experience with U.S.-based clients.
  • Familiar with ocean and air freight logistics.
  • Able to create/refine SOPs.
  • Comfortable in fast-paced, entrepreneurial settings.
What We Offer
  • Competitive compensation
  • Flexible working hours with U.S. time zone overlap
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