German IT Service desk

1 week ago

Taguig, Philippines Pinoybisnes Full time

J-K Network Manpower Services – Taguig City, Metro Manila Salary: P80,000 Languages Required: English, German Benefits: HMO 30-day relocation Project allowance Covered work application permit Job Details: Company Profile: A leading IT and business process services firm committed to helping clients succeed. Requirements: Proficient in German and English Language Open for Native and Non-Native German Speakers Knowledgeable in Computer application Computer and internet savvy – can navigate through Windows/Internet with ease. Experience in handling IT or Technical Support is a plus BPO experience is an advantage Responsibilities: Handle and manage inquiries over phone/emails Receive and process requests/issues Ensure proper documentation Conduct initial troubleshooting to identify the issue and ensure resolution Troubleshoot various systems/servers/workstations Supports Service Request Management and Service Restoration Management Level 1 Recruitment Process: Paper Screening HR Interview HM Interview Client Interview #J-18808-Ljbffr

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