German-Speaking Customer Support Specialist

6 days ago

Taguig, Philippines Addforce Human Resource Solution Inc Full time

Job Title: German-Speaking Customer Support Specialist
Location: Manila, Philippines (100% Onsite)
Salary: PHP 90,000 - 100,000
Shift: Shifting

Job Description:
We are looking for a German-Speaking Customer Support Specialist to join our dynamic team. The ideal candidate will be fluent in German and have a passion for delivering exceptional customer service. This role requires strong communication skills in both written and spoken German, as well as the ability to handle customer inquiries and resolve issues in a fast-paced, shifting work environment.

Key Responsibilities:
Provide top-tier customer support through multiple communication channels (phone, email, chat) to German-speaking clients.
Respond promptly to customer inquiries, ensuring the highest levels of customer satisfaction.
Troubleshoot issues and provide solutions in German with clear, professional, and courteous communication.
Document customer interactions and maintain accurate records.
Collaborate with internal teams to escalate issues and ensure timely resolutions.
Ensure adherence to company policies, processes, and service standards.

Qualifications:
Fluent in German: Must be able to speak, read, and write in German.
Filipino citizen, or holder of a valid TRV (Temporary Resident Visa), PRV (Permanent Resident Visa), or 13A marriage visa.
Must not require a working visa.
Willing to work 100% onsite in Manila.
Previous experience in customer support or call center roles is a plus.
Strong communication skills in both German and English.
Proactive, with a problem-solving mindset and the ability to handle customer inquiries effectively.

Company Benefits:
Competitive salary of PHP 90,000 - 100,000
Comprehensive benefits package (HMO, paid leaves, and more)
Opportunities for career growth and development within the company
Shifting work schedule to accommodate global clients

  • German-Speaking Customer Support Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Title: German-Speaking Customer Support SpecialistLocation: Manila, Philippines (100% Onsite)Salary: PHP 90, ,000Shift: ShiftingJob Description:We are looking for a German-Speaking Customer Support Specialist to join our dynamic team. The ideal candidate will be fluent in German and have a passion for delivering exceptional customer service. This role...

  • German Speaking Sales Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,800,000 per year

    Hiring for German SPEAKING Sales Development/Lead Generation Specialists for a BPO Client. This is a hybrid role based in BGC, Taguig Shift is Night and Mid Manila Salary is up to Php 150,000.00 Qualifications:At least 2 years or more of sales experienceMust not be a CSR doing upsellingMust have experience selling high priced items/services such as...

  • German Speaking Sales Specialist

    2 weeks ago

    Taguig, Philippines weSource Management Consultancy Firm Full time

    Hiring for German SPEAKING Sales Development/Lead Generation Specialists for a BPO Client. This is a hybrid role based in BGC, Taguig Shift is Night and Mid Manila Salary is up to Php 150,000.00 Qualifications: At least 2 years or more of sales experienceMust not be a CSR doing upsellingMust have experience selling high priced items/services such as...

  • German Bilingual

    1 week ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱500,000 per year

    About the job German Bilingual - Customer Support Representative (Taguig) | Hybrid Work Setup: Hybrid (Taguig) Shift: Shifting Schedule Start Date: Nov-25 Qualifications: Proficient in German and English in listening, reading, writing, and speaking (B2-level or higher) Bachelor's Degree Preferably with at least 1-year BPO experience/CSR Background No...

  • German Bilingual Associate

    3 weeks ago

    Taguig, Philippines Metacom Business Process Outsourcing Solution Inc. Full time

    Metacom Business Process Outsourcing Solution Inc. On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training, Professional Development About the Role We are looking for a German...

  • German Bilingual

    5 days ago

    Taguig, Philippines TASQ Staffing Solutions Full time

    Overview About the job German Bilingual - Customer Support Representative (Taguig) | Hybrid Work Setup Hybrid (Taguig) Shift Shifting Schedule Start Date Nov-25 Responsibilities Customer Service Representatives assist customers with their concerns, understanding their problems and providing solutions through calls, chats, and/or emails (depending on the...

  • German Bilingual

    18 hours ago

    Taguig, Philippines TASQ Staffing Solutions Full time

    Work Setup: Hybrid (McKinley Hill, Taguig) Shift: Shifting Schedule Start Date: ASAP Required Qualifications: Bachelor's Degree Proficient in German and English in listening, reading, writing, and speaking (B2-level or higher) Preferably with at least 1-year BPO experience/CSR Background No BPO experience is welcome to apply! Applicants...

  • URGENT: Vietnamese-speaking CSR/TSR

    6 days ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱50,000 - ₱100,000 per year

    CHÚNG TÔI ĐANG TUYỂN DỤNGWe're Hiring: Vietnamese-speaking CSRs/TSRsBe part of one of the largest global contact centers in Metro Manila Free visa processing for foreign applicants No BPO experience? No worries — you're welcome to apply Earn up to ₱100,000 plus competitive benefits Position: Vietnamese-speaking Customer Support and IT...

  • German Bilingual

    4 weeks ago

    Taguig, Philippines Stark Asia Solutions Inc. Full time

    German Bilingual - Sales Development Specialist Stark Asia Solutions Inc. On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description We are looking for a highly motivated and results-driven Sales Development Representative (SDR) – German Bilingual to join our growing sales team. This role is responsible for generating new business opportunities,...

  • German CSR

    2 weeks ago

    Taguig, Philippines GGAS Services Full time

    German CSR (Bilingual) Location: Onsite – SPE, BGC, Taguig City Salary Package: PHP 80k We are seeking a talented German CSR (Bilingual) to join our team. If you are fluent in both German and English, and have experience in customer service, we want to hear from you! Qualifications: Completed at least 2 years in college without back subjects, or an...