
Senior Account Executive
3 weeks ago
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Respondent is building the infrastructure that powers participant recruiting for the research industry. Our mission is simple but ambitious: to make it effortless for researchers to find and engage high-quality participants - whether they’re testing a product, exploring a market, or validating an idea.
From our founder’s first recruits on a NYC subway to a global panel of 3 million participants across 150+ countries, we now support research for companies like Microsoft, Dropbox, and P&G. Our panel is one of the most diverse and responsive in the industry.
As the research world shifts rapidly - especially with the rise of AI-led tools - demand for high-quality, large-scale participant data is growing fast. Respondent is well-positioned to meet that demand, helping companies run better, faster research at scale. We’re a lean, growing team of ~30 people across Sydney, Manila, and the U.S. We’ve recently hit profitability and are reinvesting in the business to help us scale.
- This is a night shift role aligned with U.S. West Coast (Pacific Time) hours, to primarily support U.S-based clients.
- The position follows a hybrid work setup with 2 days per week required in our Manila office in BGC.
- Our Manila team includes members on both night shifts (U.S. hours) and day shifts (Australian hours).
- We offer healthcare reimbursement, all U.S. federal public holidays off, as well as 4 weeks of annual leave.
The role
As a Senior Account Executive, you will be responsible for driving new client acquisition and expanding Respondent’s presence in the market. You will focus on building and managing a pipeline of prospects, clearly articulating Respondent’s value proposition, and closing new business opportunities. Success in this role will come from a combination of prospecting discipline, consultative selling and closing skills.
You will work closely with Sales, Marketing and Product teams to ensure prospects and new clients experience a seamless journey from first contact through onboarding. This is a Sales KPI-driven role with clear ownership of new logo growth and revenue contribution.
What You'll Do
- Identify, research, and target new business opportunities within priority industries and segments.
- Leverage inbound leads effectively.
- Maintain a healthy pipeline aligned with quarterly revenue targets.
- Run discovery calls to deeply understand prospect needs and challenges.
- Clearly articulate Respondent’s platform value proposition and ROI.
- Deliver tailored demos and proposals that align with client objectives.
Deal Management & Closing:
- Own the full sales cycle from prospecting to contract signature.
- Navigate procurement, budget approvals, and decision-making stakeholders.
- Consistently hit or exceed new logo and revenue quotas.
Reporting & Forecasting:
- Maintain accurate CRM records for pipeline and opportunities.
- Provide reliable forecasts and deal insights to leadership.
- Track Activity and conversion rate metrics against KPIs.
Cross-Functional Collaboration:
- Partner with Marketing on campaigns, events, and content to drive qualified leads.
- Collaborate with Product to provide market feedback and influence roadmap priorities.
- Ensure smooth hand-off to implementation and client/project success teams post-sale.
- New Logo Acquisition: Meet/exceed quota for new customer wins.
- Pipeline Health: Maintain required pipeline coverage.
- Win Rate & Velocity: Improve conversion rates and shorten sales cycles.
- Revenue Growth: Directly contribute to quarterly and annual ARR targets.
- Sales Activity Metrics: CRM logging with regards to weekly activity targets.
What you’ll bring:
- We are looking for a driven, entrepreneurial sales professional with a passion for building relationships with prospective customers and closing deals in a fast-paced environment.
- 5+ years of experience in B2B/SaaS/new business sales or SDR-to-AE progression.
- Proven track record of meeting/exceeding quotas through prospecting and closing.
- Strong ability to translate complex solutions into clear client value.
- Comfortable running end-to-end sales cycles, from first touch to signature.
- CRM discipline and data-driven approach to sales cycle management.
- Familiarity with SaaS/Platform sales, market research, data & insights would be advantageous to the role.
If you’re excited to close deals, grow revenue, and make a real impact at a profitable, scaling startup, we’d love to hear from you. Apply now
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Research Services and Technology, Information and Media
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