
Senior Key Account Executive
5 hours ago
Overview
UTAK National Capital Region, Philippines
Human Resources Associate @ UTAK | Master of Arts in HumanitiesDetails
- Urgent hiring, 1 opening
Perks and Benefits
- 90% Work from Home (WFH) Setup
- Competitive Compensation
- HMO (Medical & Dental Coverage)
- Paid Leaves (Vacation, Sick, Bereavement, Single Parent, Maternity & Paternity)
- Paid Holidays Off
- Paid Saturdays and Bonuses
- Monthly Performance Bonus
- Allowance for Work Setup Upgrades
- Care Packages
- Employee Referral Bonus
- Skills Training Workshops
- Supportive & Dynamic Work Culture
- Community Involvement
Responsibilities
- Resolve at least 80% of issues and requests for complex accounts on time.
- Successfully handle at least 90% of client escalations without requiring higher management intervention.
- Show consistent growth across key accounts under management.
- Manage complex client accounts, ensuring satisfaction and retention.
- Lead resolution of escalated partner concerns and issues.
- Design and implement strategic growth plans for key accounts, preparing brands for scaling.
- Mentor and support Key Accounts Associates to improve performance and client handling.
- Act as the primary point of contact for high-level client communications.
- Collaborate with Department Heads for strategic accounts and partnership initiatives.
- Track account performance and prepare reports on growth and escalations.
- Mid-Senior level
- Full-time
- Business Development and Sales
- Software Development
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