Shared Services Specialist

5 days ago


Taguig, Philippines Megaworld Corporation Full time

Shared Services Specialist (Customer Service Representative) Qualifications: A graduate of any 4-year course. Fresh graduates can apply. At least 6 months of work experience in the customer service industry/BPO experience is a plus. Willing to be assigned in Eastwood. Familiarity with CRMs. Willing to work on a shifting schedule. With good communication and interpersonal skills. Responsibilities: Serve as the contact for client interactions, addressing inquiries and concerns. Handle client inquiries and concerns effectively and efficiently. Collaborate with various departments to ensure client concerns are addressed promptly. Provide clients with timely updates and feedback regarding the status of their inquiries. Maintain and update monitoring reports. Seniority level Entry level Employment type Full-time #J-18808-Ljbffr



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