Learning and Development

12 hours ago

Dumaguete, Philippines WrkPod Inc. Full time

On-site: Dumaguete City, Negros Oriental Work Schedule: Dayshift Job Description The Learning and Development (L&D) Lead plays a critical role in shaping the growth and performance of team members within AIR SECRETARY. The Lead is responsible for developing, implementing, and managing learning programs and initiatives that align with organizational goals, development, and overall business strategy. They work closely with leaders and departments to identify training needs, design relevant programs, and foster a culture of continuous learning. Qualifications & Requirements Graduated with a Bachelor's degree in teaching, health sciences, business management,, or similar studies. 3-5 years of experience in a Learning & Development, Training, or similar role, with a strong understanding of instructional design, training delivery, and adult learning principles. Experience managing training programs across various levels of the organization, including leadership development, technical skills, and soft skills training. Proven track record in developing and executing training strategies that align with business goals, enhancing team member performance, and achieving measurable results. Experience with Learning Management Systems (LMS) and other learning tools/software for tracking, reporting, and managing training progress and outcomes. Strong understanding of leadership management principles Proficiency in Google Suite, especially Docs, Presentations & Spreadsheets. Strong foundational leadership skills. Strong ethical standards and integrity. Continuous improvement mindset. Excellent analytical and problem-solving skills. High attention to detail and accuracy. Strong organisational and time management skills. Effective communication and interpersonal skills. Walks the talk. Instructional Design Expertise. Training Delivery and Facilitation. Attention to Detail and Quality Assurance. Training & Development Management:● Designing Training Programs including creation of training materials.● Delivering Training for New Hire/s and Supplemental Skill Development for existing team members. Attendance Hygiene Management:● Tracks, Reports, & Monitors Attendance in Training Phase. Performance Management:● Tracks, Reports & Monitors Training Performance.● Assessing Learners to ensure understanding on the key functions.● Coaching & Feedback weekly for active classes & as needed for existing team members.● Certification – conducts certification process designed per client or LOB as needed. Compliance Management:● Training Needs Analysis.● Side by side as needed.● Endorsement report to Operations.● Implement and review training performance guidelines. Quality Management:● Regular tracking & reporting updates on training certifications, skill enhancement and the likes.● Evaluating Effectiveness by conducting regular quarterly curriculum review.● Month Knowledge Check – conducts knowledge check to all Team Members and first support role ensuring alignment and understanding to processes and updates.● Regular collaboration with Operations to tailor training to the specific needs of the organization.● Deliberation of Trainees before endorsement to production or operations. You can also send your resume to #J-18808-Ljbffr

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