Product Trainer

As a Product Trainer, your role is pivotal in ensuring clients receive tailored and effective training solutions. You'll collaborate closely with clients during onboarding sessions to develop customized training plans aligned with their objectives. Your expertise in instructional design and delivery will shine as you create engaging training materials and facilitate interactive sessions, focusing on product features and usage scenarios. With a keen eye for detail and a commitment to compliance, you'll maintain meticulous records and continuously refine training approaches to meet evolving client needs. The ideal candidate will have a Bachelor's degree in Education, Psychology, Communication Arts, Business Administration, or a related field, and at least 2 years of experience in delivering training programs or educational instruction in a professional setting. Key qualifications include a strong academic background with coursework or projects demonstrating proficiency in instructional design, communication, and presentation skills. Familiarity with digital collaboration tools such as Zoom, Microsoft Teams, Google Meet, and Slack is also essential. The successful candidate will be eager to learn and develop skills in training delivery, curriculum development, and educational technology. Responsibilities Participate in client onboarding sessions to understand requirements, objectives, and training needs. Collaborate with clients to create customized, account-specific training plans. Develop comprehensive training curricula based on client materials, assessments, and identified knowledge gaps. Design and deliver engaging, interactive training sessions focused on product usage and client-specific scenarios. Use diverse instructional techniques, multimedia, and activities to boost engagement and retention. Adapt content and delivery based on trainees' learning styles, skill levels, and preferences. Facilitate discussions, Q&A, role-plays, and provide clear demonstrations and practical exercises. Monitor progress, gather participant feedback, and continuously refine training materials and methods. Maintain records of training sessions, attendance, materials, and support audit or compliance efforts. Competencies and Skills Promotes a safe and inclusive environment that provides for the open exchange of ideas and virtues of integrity and honesty. Possesses in-depth knowledge and understanding of the training topics, enabling the delivery of accurate and relevant information to learners. Guides training sessions smoothly and effectively, fostering participation, collaboration, and interaction among learners to maximize learning outcomes. Identifies and addresses challenges or obstacles during training sessions, employing analytical thinking and creativity to find solutions and ensure training objectives are achieved. Conveys information clearly and effectively, utilizing verbal and nonverbal communication to engage learners and facilitate understanding. Understands and relates to the experiences and perspectives of learners, demonstrating compassion and support to create a positive and inclusive learning environment. Benefits Competitive Salary & Benefits 25 vacation, sick, and paid leaves combined plus birthday, maternity, and paternity time off. Free Food & Coffee Healthcare, dental, and a retirement plan included upon passing training Professional Development opportunities 30% Night Differential Pay #J-18808-Ljbffr