Service Desk Analyst

Service Desk AnalystWe’re looking for an L1 Service Desk Analyst to be the first point of contact for IT support. You’ll handle day-to-day technical issues, log tickets, and make sure users get timely assistance. Complex cases will be escalated to higher-level teams, but you’ll own the initial response and troubleshooting. Key Responsibilities Serve...

Overview Job Description summary: An IT Service Desk Analyst serves as the first point of contact for technical support within an organization, providing efficient and professional assistance to resolve IT-related issues. This role involves responding to and managing service requests, troubleshooting hardware, software, and network problems, and ensuring...

Overview Service Desk / Technical Helpdesk Analyst – responsible for providing first level phone support to a large customer base, troubleshooting hardware, software, and network operating problems, and ensuring timely resolution. Responsibilities Troubleshoots via the phone hardware, software, and network operating problems and involves technical...

Overview Explore numerous service desk job opportunities. Service desk roles are essential for providing technical support and customer service across various industries. These positions involve troubleshooting technical issues, managing user inquiries, and maintaining IT systems. Service desk professionals act as the first point of contact for resolving...

Service Desk Analyst — Refined Description Overview: A Service Desk Analyst provides first- to mid-level IT support, handling incidents and service requests, ensuring timely resolution, and escalating to appropriate teams as needed. This role may involve on-site or remote support, working with Windows, Office 365, Exchange, Azure, and related technologies....

Location: APWTech National Capital Region, Philippines Service Desk Analyst Responsibilities Triage, record, and maintain incidents/requests information to aid current and future resolutions. Resolve incidents/fulfill requests at first contact. Own (single point of contact), elevate, and coordinate the activities required to resolve the incident or fulfill...

The Service Desk Lead is responsible for leading the IT Service Desk team and ensuring the timely and efficient handling of customer-reported incidents and service requests. This role ensures SLA adherence, provides escalation support, and delivers consistent client communication to maintain high service satisfaction. The Service Desk Lead manages day-to-day...

Job 1 — Customer Care Support We Are Hiring: Customer Care Support Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Salary information is provided by the posting as Php 30,000.00 - Php 35,000.00 per month for the role; other...

Technical Service Desk Specialist Technical Service Desk Specialist jobs in the Philippines. Posted: 1 day ago Job Type: Full-time Salary/Location: Philippines (regional listings vary). This advertiser has chosen not to accept applicants from your region. 1,309 Technical Service Desk Specialist jobs in the Philippines Help Desk Posted 1 day ago Job Viewed...

Position Description : Want to expand your experience in one of the world's largest IT and business consulting services firms? Our IT Service Desk Analysts are professionals trained to support our clients on various related queries with quality and respect. We are looking for young professionals and fresh graduates like you who work with purpose and passion...