Service Desk Analyst

Overview Service Desk / Technical Helpdesk Analyst – responsible for providing first level phone support to a large customer base, troubleshooting hardware, software, and network operating problems, and ensuring timely resolution. Responsibilities Troubleshoots via the phone hardware, software, and network operating problems and involves technical...

Join to apply for the Service Desk Analyst (Pasay) role at Capgemini . Responsibilities Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches...

Overview Explore numerous service desk job opportunities. Service desk roles are essential for providing technical support and customer service across various industries. These positions involve troubleshooting technical issues, managing user inquiries, and maintaining IT systems. Service desk professionals act as the first point of contact for resolving...

Service Desk Analyst — Refined Description Overview: A Service Desk Analyst provides first- to mid-level IT support, handling incidents and service requests, ensuring timely resolution, and escalating to appropriate teams as needed. This role may involve on-site or remote support, working with Windows, Office 365, Exchange, Azure, and related technologies....

Join to apply for the IT.Service Desk Analyst role at The Citco Group Limited Join to apply for the IT.Service Desk Analyst role at The Citco Group Limited JOB DESCRIPTIONSince the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 14,000 employees in...

The Service Desk Lead is responsible for leading the IT Service Desk team and ensuring the timely and efficient handling of customer-reported incidents and service requests. This role ensures SLA adherence, provides escalation support, and delivers consistent client communication to maintain high service satisfaction. The Service Desk Lead manages day-to-day...

IT Service Desk Analyst / Help Desk Location: Taguig, Makati, National Capital Region (OpenText postings).Posted today Job Description OPENTEXT - THE INFORMATION COMPANY. As the Information Company, our mission is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise...

APWTech National Capital Region, Philippines Service Desk Analyst APWTech National Capital Region, Philippines Responsibilities Triage, record, and maintain incidents/requests information to aid current and future resolutions. Resolve incidents/fulfill requests at first contact. Own (single point of contact), escalate, and coordinate the activities required...

About The OpportunityThisService Desk Analystposition is a Remote Philippines based role.At Netrix Global, theService Desk Analystwill provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

Position Description : Want to expand your experience in one of the world's largest IT and business consulting services firms? Our IT Service Desk Analysts are professionals trained to support our clients on various related queries with quality and respect. We are looking for young professionals and fresh graduates like you who work with purpose and passion...