
Senior Workforce Analyst
1 day ago
Responsibilities Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity. Assist WFM Planner on new program sizing. Knowledge, Skill Set & Qualifications Required (External) Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity planning. Experience in extracting data from CMS and other reporting platforms. Experience in automating task/reports that are manual to reduce cycle time and defects. Advance user of G Suite Apps, Excel and other MS Office applications. Knowledge in VBA, SQL, macros, linked data, pivot chart and visualization tools. Experience in developing dashboards with useful visualization. Must have a good attendance record. Amenable to work onsite and graveyard shifts. Excellent time management and prioritization skills. #J-18808-Ljbffr
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Workforce and Reports Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Claymore Solutions Corporation Full time ₱900,000 - ₱1,200,000 per yearExecutive SummaryThe Workforce Strategy & Reporting Analyst plays a pivotal role in optimizing organizational efficiency and productivity by leveraging data analytics. This role is responsible for collecting, analyzing, and interpreting workforce data to provide actionable insights, forecast staffing needs, and develop strategic recommendations that align...
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R-105344 Workforce Analyst
3 weeks ago
Taguig, Philippines Ubiquity Full timeR- Workforce Analyst 2 days ago Be among the first 25 applicants Manage the global seat allocation for agents Consolidation of data across all programs Analyzes gathered data and ensures utmost accuracy Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity Assist WFM Planner on new...
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Workforce Analyst
2 days ago
Taguig, National Capital Region, Philippines Shearwater Health Full time ₱900,000 - ₱1,200,000 per yearTAKE THE NEXT STEP AND COMPLETE OUR 10-MIN. PRESCREENING INTERVIEW. This will save you a spot in our talent pool, and once considered as top talent, someone from our recruitment team will reach out to you to discuss more about the role.Join over 3000+ Healthcare Graduates who have trusted Shearwater CPO - Home of Clinicians. Apply now so you can:Stay healthy...
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Workforce Management Analyst
3 weeks ago
Taguig, Philippines PartnerHero Full timePartnerHero Taguig, National Capital Region, Philippines Workforce Management Analyst PartnerHero Taguig, National Capital Region, Philippines Contract: Full Time • Work Type: Onsite, Taguig • Expected Start Date: September 25, 2025 About the Role A Workforce Management Specialist is responsible for real-time and/or intraday management of resources to...
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Workforce Real time Analyst
3 weeks ago
Taguig, Philippines eTeam Full timeeTeam Taguig, National Capital Region, Philippines Workforce Real time Analyst Contractual 6 months Overview Job Description: Ensure Coinbase’s Customer Experience teams meet all of our SLAs in responding to our customers in a prompt manner. Responsibilities Monitor real-time queue and work closely with multiple vendor partners to meet Key Performance...
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Workforce Management Analyst
3 weeks ago
Taguig, Philippines Tata Consultancy Services Full timeOverview 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tata Consultancy Services sourcing associate at Tata Consultancy Services Work Experience Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for...
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Workforce Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Ubiquity Full time ₱900,000 - ₱1,200,000 per yearA Workforce Analyst is an integral role in the operations of our Manila office. Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...
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R-105343 Workforce Analyst
4 weeks ago
Taguig, National Capital Region, Philippines Ubiquity Full timeR-105343 Workforce AnalystResponsibilitiesManage the global seat allocation for agentsConsolidation of data across all programsAnalyzes gathered data and ensures utmost accuracyWorks with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacityAssist WFM Planner on new program...
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R-105343 Workforce Analyst
3 weeks ago
Taguig, Philippines Ubiquity Full timeR- Workforce Analyst Responsibilities Manage the global seat allocation for agents Consolidation of data across all programs Analyzes gathered data and ensures utmost accuracy Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity Assist WFM Planner on new program sizing ...
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Workforce Strategy
2 weeks ago
Taguig, National Capital Region, Philippines Claymore Solutions Corporation Full time ₱1,200,000 - ₱2,400,000 per yearExecutive SummaryThe Workforce Strategy & Reporting Analyst plays a pivotal role in optimizing organizational efficiency and productivity by leveraging data analytics. This role is responsible for collecting, analyzing, and interpreting workforce data to provide actionable insights, forecast staffing needs, and develop strategic recommendations that align...