
R-105343 Workforce Analyst
5 days ago
- Manage the global seat allocation for agents
- Consolidation of data across all programs
- Analyzes gathered data and ensures utmost accuracy
- Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity
- Assist WFM Planner on new program sizing
- Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity planning
- Experience in extracting data from CMS and other reporting platforms
- Experience in automating tasks/reports that are manual to reduce cycle time and defects
- Advanced user of G Suite Apps, Excel and other MS Office applications
- Knowledge in VBA, SQL, macros, linked data, pivot chart and visualization tools
- Experience in developing dashboards with useful visualization
- Must have a good attendance record
- Amenable to work onsite and graveyard shifts
- Excellent time management and prioritization skills
- Mid-Senior level
- Full-time
- Project Management and Information Technology
- Internet Publishing
-
R-105343 Workforce Analyst
1 week ago
Taguig, National Capital Region, Philippines Ubiquity Full timeR-105343 Workforce AnalystResponsibilitiesManage the global seat allocation for agentsConsolidation of data across all programsAnalyzes gathered data and ensures utmost accuracyWorks with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacityAssist WFM Planner on new program...
-
R-105343 Workforce Analyst
3 weeks ago
Taguig, National Capital Region, Philippines Ubiquity Full timeR Workforce AnalystResponsibilitiesManage the global seat allocation for agentsConsolidation of data across all programsAnalyzes gathered data and ensures utmost accuracyWorks with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacityAssist WFM Planner on new program sizingQualificationsMinimum 2...
-
R-105344 Workforce Analyst
5 days ago
Taguig, Philippines Ubiquity Full timeR- Workforce Analyst 2 days ago Be among the first 25 applicants Manage the global seat allocation for agents Consolidation of data across all programs Analyzes gathered data and ensures utmost accuracy Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity Assist WFM Planner on new...
-
R-105839 MIS Analyst
16 hours ago
Taguig, Philippines Ubiquity Full timeOverview R- MIS Analyst At Ubiquity, we live by the mantra head, heart, and hustle. Sound like the right fit? Your tomorrow looks bright at Ubiquity. Responsibilities Develop and distribute Contact Center reporting Modify, revise, and update scorecards, dashboards, and other reports Responsible for data integrity, and accuracy of all reporting requirements...
-
Workforce Management Analyst
5 days ago
Taguig, Philippines PartnerHero Full timePartnerHero Taguig, National Capital Region, Philippines Workforce Management Analyst PartnerHero Taguig, National Capital Region, Philippines Contract: Full Time • Work Type: Onsite, Taguig • Expected Start Date: September 25, 2025 About the Role A Workforce Management Specialist is responsible for real-time and/or intraday management of resources to...
-
Workforce Management Analyst
5 days ago
Taguig, Philippines Tata Consultancy Services Full timeOverview 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tata Consultancy Services sourcing associate at Tata Consultancy Services Work Experience Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for...
-
Workforce Real time Analyst
5 days ago
Taguig, Philippines eTeam Full timeeTeam Taguig, National Capital Region, Philippines Workforce Real time Analyst Contractual 6 months Overview Job Description: Ensure Coinbase’s Customer Experience teams meet all of our SLAs in responding to our customers in a prompt manner. Responsibilities Monitor real-time queue and work closely with multiple vendor partners to meet Key Performance...
-
Workforce WFM Manager
4 days ago
Taguig, National Capital Region, Philippines iOPEX Tech Full time ₱1,200,000 - ₱3,600,000 per yearLooking for a new challenge? Join a company where YOU matterWe are hiring for awesome professionals for our pioneer team. Join us nowWorkforce ManagerWorkforce Team LeadWorkforce SchedulerWorkforce Real Time AnalystWe are looking for an awesome and talented Workforce Management Manager who wants to join our growing awesome WFM teamResponsibilities:Manage...
-
Data Analyst
7 days ago
Taguig, Philippines Ayuda Business Management solution Inc Full timeData Analyst Winning Model Profile What you’ll do: Write and optimize SQL queries Teradata, Snowflake Google BigQuery experience a plus Create dashboards and reports in Power BI DAX required Present findings clearly to stakeholders Use statistical methods to ensure accurate analysis Bonus: Experience with Power Apps What we’re looking for: 2+ years...
-
Global Workforce Strategist
1 week ago
Taguig, National Capital Region, Philippines beBeeSupply Full time ₱7,200,000 - ₱7,800,000Workforce Optimization SpecialistThe Workforce Optimization Specialist will spearhead the workforce planning team responsible for developing and implementing strategic plans to allocate resources efficiently.This role ensures the right number of employees are assigned at the right time to meet operational demands, factoring in planned and unplanned...