Workforce Strategy

7 days ago


Taguig, National Capital Region, Philippines Claymore Solutions Corporation Full time ₱1,200,000 - ₱2,400,000 per year

Executive Summary

The Workforce Strategy & Reporting Analyst plays a pivotal role in optimizing organizational efficiency and productivity by leveraging data analytics. This role is responsible for collecting, analyzing, and interpreting workforce data to provide actionable insights, forecast staffing needs, and develop strategic recommendations that align the workforce with overall business objectives. The analyst will also be responsible for the design, development, and delivery of workforce-related reports and dashboards to various stakeholders, including senior leadership.

Reporting To:

  • Director of Human Resources, or
  • Director of Workforce Management, or
  • VP of Operations

Key Scope & Impact

The scope of this role is organization-wide, impacting strategic decision-making related to human capital management, resource allocation, operational efficiency, and long-term business planning. The primary focus is on transforming raw workforce data into clear, compelling narratives that drive operational and strategic improvements.

Job Details and Responsibilities

Core Responsibilities

1. Data Analysis & Forecasting

  • Workforce Forecasting: Analyze historical data, market trends, and business plans to develop accurate short-term and long-term forecasts for staffing, capacity, and skill requirements.
  • Trend Analysis: Conduct deep-dive analysis on key workforce metrics, including turnover, attrition, hiring efficiency, time-to-hire, performance data, and employee demographics to identify root causes and potential risk areas.
  • Statistical Modeling: Utilize statistical methods and predictive modeling (e.g., regression analysis, simulation) to evaluate potential scenarios and the impact of workforce changes.
  • Budget Alignment: Support departmental budget planning and financial forecasting by providing data-backed projections on labor costs and staffing needs.

2. Reporting & Data Visualization

  • Dashboard Development: Design, build, and maintain interactive and user-friendly dashboards (e.g., using Tableau, Power BI, or internal BI tools) that track key workforce Key Performance Indicators (KPIs) and metrics.
  • Standardized Reporting: Produce and distribute accurate daily, weekly, monthly, and quarterly workforce reports for different levels of management, ensuring consistency and data integrity.
  • Ad-hoc Reporting: Respond to and fulfill urgent ad-hoc data requests from HR, Operations, and Senior Leadership, translating complex questions into precise data queries and insights.
  • Data Integrity: Perform routine data audits and quality checks on workforce data across various systems (e.g., HRIS, WFM software) to ensure accuracy and reliability in reporting.

3. Strategic Consultation & Communication

  • Actionable Insights: Translate complex analytical findings into clear, concise, and actionable business recommendations for department heads and executive teams.
  • Stakeholder Collaboration: Partner closely with Human Resources, Finance, and Operations leaders to understand their business challenges and tailor workforce solutions.
  • Presentation: Prepare and deliver professional presentations of analysis and recommendations to various audiences, including C-suite executives.
  • Workforce Planning: Contribute to the strategic workforce planning process by analyzing skill gaps, succession planning data, and developing roadmaps to ensure future talent needs are met.

Required Qualifications and Skills

Education and Experience

  • Education: Bachelor's degree in Business Administration, Data Analytics, Statistics, Human Resources, Finance, or a related quantitative field.
  • Experience: At least 3+ years of proven experience in Workforce Analysis, Workforce Management, HR Analytics, or a similar data-intensive reporting role
  • Industry Experience (Preferred): Experience in a contact center, retail, healthcare, or other environment with high-volume staffing and dynamic scheduling needs.

Technical Skills

  • Advanced Excel Proficiency: Expert level knowledge of Microsoft Excel (Pivot Tables, VLOOKUP/Index-Match, advanced formulas, data modeling).
  • Data Visualization Tools: Proven experience creating dashboards and reports using tools such as Tableau, Power BI, or Google Data Studio.
  • Workforce Management (WFM) Software: Direct experience with WFM systems is highly preferred (e.g., Kronos, NICE, Verint, SAP SuccessFactors).
  • Data Querying: Proficiency in data extraction and manipulation using SQL is a significant advantage.
  • HRIS Systems: Familiarity with Human Resources Information Systems (HRIS) like Workday, Oracle, or similar.

Soft Skills

  • Analytical & Problem-Solving: Exceptional critical thinking and the ability to define, structure, and solve complex business problems using data.
  • Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical data to non-technical stakeholders.
  • Attention to Detail: Meticulous accuracy and a strong commitment to data integrity.
  • Proactivity & Independence: Ability to work autonomously, manage multiple priorities, and meet deadlines in a fast-paced environment.
  • Confidentiality: Demonstrated ability to handle sensitive and confidential employee data with the highest level of discretion and ethical standards.

Job Type: Fixed term

Contract length: 6 months

Pay: Php25, Php40,000.00 per month

Benefits:

  • Company events
  • Gym membership
  • Health insurance

Work Location: In person


  • Workforce Strategy

    7 days ago


    Taguig, National Capital Region, Philippines Claymore Solutions Corporation Full time

    JOB SUMMARYThe Workforce Strategy & Reporting Lead plays a pivotal role in optimizing organizational efficiency and productivity by leveraging data analytics. This role is responsible for collecting, analyzing, and interpreting workforce data to provide actionable insights, forecast staffing needs, and develop strategic recommendations that align the...


  • Taguig, National Capital Region, Philippines Claymore Solutions Corporation Full time ₱900,000 - ₱1,200,000 per year

    Executive SummaryThe Workforce Strategy & Reporting Analyst plays a pivotal role in optimizing organizational efficiency and productivity by leveraging data analytics. This role is responsible for collecting, analyzing, and interpreting workforce data to provide actionable insights, forecast staffing needs, and develop strategic recommendations that align...


  • Taguig, National Capital Region, Philippines ADDFORCE HR SOLUTION Full time

    Job Title:Workforce & Quality Expert ManagerWork Setup and locationOnsite in TaguigNight Shift ScheduleSalary Package:100, ,000.00 max salaryKey Responsibilities:Workforce Strategy & Planning:Design and manage forecasting models to align staffing with historical trends, business volume, and seasonal changes.Optimize shift strategies and scheduling logic...


  • Taguig, National Capital Region, Philippines MKS Workforce Management Services Inc. Full time ₱350,000 - ₱600,000 per year

    About the role MKS Workforce Management Services Inc. is seeking a driven and experienced Restaurant Supervisor to join our team in Taguig City, Metro Manila. As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of our busy restaurant, overseeing all aspects of customer service and team management. This...


  • Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱3,600,000 per year

    BACKGROUND AND PURPOSE OF ROLE:To drive Unilever's Net Revenue Realization (NRR) through defining holistic Net Revenue Strategies and then seeing them through execution. Using Net Revenue Management (NRM) tools to generate relevant fact-based output insights to drive better commercial decision-making and to be incorporated into Marketing and customer plans...


  • Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per year

    Background And Purpose Of RoleTo drive Unilever's Net Revenue Realization (NRR) through defining holistic Net Revenue Strategies and then seeing them through execution. Using Net Revenue Management (NRM) tools to generate relevant fact-based output insights to drive better commercial decision-making and to be incorporated into Marketing and customer plans...


  • Taguig, National Capital Region, Philippines Lennor Group Full time ₱50,000 - ₱75,000 per year

    About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficientlyOur brand, LennorHive, a leading Employer of Record (EOR) firm in the Philippines, is expanding, and...


  • Taguig, National Capital Region, Philippines Robert Walters Full time

    A VP, Strategy and Operations position has become available at a company known for its flexible working opportunities. The organization is renowned for its commitment to innovation and fosters a culture that values creativity, collaboration, and forward-thinking.VICE PRESIDENT OF STRATEGY AND OPERATIONSSalary: Competitive and based on experienceLocation:...


  • Taguig, National Capital Region, Philippines LennorHive Full time $40,000 - $60,000 per year

    About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently


  • Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs.Key Responsibilities:Forecasting...