Workforce Services Senior Manager

Project Shift Schedule: Mid Shift Project Rest Days: Weekends Off Location: Mandaluyong OVERALL PURPOSE:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.RESPONSIBILITIES: - Manage the cost...

Our company provides world-class outsourcing solutions across various industries, enabling businesses to operate efficiently and with agility.The Workforce Optimization Manager is responsible for creating and executing workforce strategies to maximize productivity and resource utilization across multiple global sites. This role demands a strategic thinker...

OverviewCapital One Philippines Support Services Corp. is a dynamic organization seeking an experienced Sr. Process Specialist, Workforce Management Skilling and Access Support. The ideal candidate will have a strong analytical background, with excellent communication skills and the ability to lead cross-functional teams.This role involves managing the...

Job Overview:As a workforce manager at ESOL IT Services Inc., you will be responsible for leading our contact center team. Your primary goal will be to optimize workforce operations and drive continuous improvement while maintaining high levels of customer satisfaction.Responsibilities:The successful candidate will have a proven track record of managing...

Job SummaryWe are seeking a highly skilled Healthcare Workforce Manager Lead to join our team at GGIS Services. This is an excellent opportunity for an experienced professional to lead our workforce management efforts in the healthcare sector.The successful candidate will be responsible for managing daily operations, developing strategies to improve...

About the Role:We are seeking an experienced workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will play a critical role in driving business success through effective workforce management. Your primary responsibilities will include:Key Responsibilities:Manage a team of workforce analysts...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

Job Description:We are seeking a highly skilled workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will be responsible for leading our workforce management efforts. Your primary responsibilities will include:Key Responsibilities:Lead a team of workforce analysts and/or leaders to ensure...

Job Summary:We are seeking a skilled and experienced workforce manager to lead our team in the contact center environment. The ideal candidate will oversee workforce operations, drive continuous improvement, and provide excellent leadership. This role requires strong technical expertise, exceptional communication skills, and a keen eye for detail.Key...

Job SummaryWe are seeking a skilled Workforce Operations Manager to join our team at VXI Global Holdings B.V. (Philippines). In this role, you will be responsible for ensuring Call Center Operations support is maintained within service level agreements for all Accounts.The ideal candidate will have 3-6 years of managerial experience in workforce management,...

About This RoleWe are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. As a Workforce Analyst, you will play a critical role in developing and implementing strategic workforce management approaches that drive excellence in service delivery.Key Responsibilities:Analyze workforce trends and projections to develop plans aligning with...

About Us:We are Allegis Global Solutions, a leading provider of workforce solutions. Our mission is to help companies around the world transform their people into a competitive advantage.We are seeking a highly skilled Senior Recruitment Program Coordinator to join our team. As a key member of our recruitment team, you will be responsible for managing the...

Job Summary:We are seeking an experienced LOA Benefits Admin to support our workforce management team at E-team Workforce Private Corporation. The successful candidate will be responsible for processing LOA requests, providing guidance to employees, and maintaining accurate records of employee leave balances and statuses.Key Responsibilities:Process LOA...

Job Summary:We're seeking an experienced Senior Manager, Workforce Management to join our team in Metro Manila, Philippines. As a key member of our leadership team, you'll be responsible for developing and implementing strategies that drive business results.About the Company:TTEC is a global leader in customer experience technology and services. Our mission...

About the RoleThe Workforce Assistant Manager is responsible for overseeing and developing a workforce management team that creates efficient schedules to handle workload and effectively manages real-time operations, communicating performance results.Key responsibilities include leading, developing, and coaching a team of workforce analysts and schedulers,...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

We are seeking a talented Software Developer - Eteam Workforce to join our team. As a key member of our organization, you will be responsible for developing high-quality software solutions using ServiceNow, specifically in the ITSM module. A strong background in JavaScript and a minimum of 2+ years of hands-on experience with ServiceNow development are...

Job Overview:eClerx Philippines, Inc. is a leading provider of business process outsourcing solutions. We are currently seeking a qualified Workforce Supervisor to join our team. In this role, you will be responsible for managing the day-to-day activities of the Workforce Management team. Your primary objective will be to provide excellent service while...

Lead Job DescriptionLone Wolf Technologies is seeking a seasoned Workforce Management Lead to lead our workforce management efforts. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to optimize resource allocation and utilization.Main Objectives:Strategic Planning: Develop and implement strategic...