Workforce Management Supervisor
4 hours ago
Job Description The Workforce Supervisor manages day-to-day workforce operations, supervises scheduling activities, and ensures adherence to workforce plans. This role serves as a bridge between strategic workforce planning and operational execution. Key Roles and Responsibilities Supervise daily workforce scheduling and resource allocation Monitor adherence to schedules and service level targets Coordinate with operations managers on staffing adjustments Manage schedule change requests and time‑off approvals Train and develop junior workforce management staff Prepare daily, weekly, and monthly operational reports Handle escalations related to scheduling and capacity issues Ensure compliance with labor regulations and company policies Required Knowledge and Skills 2‑4 years workforce management or operations experience Strong understanding of scheduling principles and constraints Knowledge of contact center operations and metrics Experience with workforce management software Leadership and people management capabilities Problem‑solving and conflict resolution skills Understanding of labor laws and scheduling regulations Technical Expertise and Tools Workforce Management Systems (scheduling modules) Microsoft Office Suite (Excel, Outlook, PowerPoint) Time and attendance systems Reporting and dashboard tools Communication and collaboration platforms Basic database and query knowledge Personal Characteristics and Competencies Strong organizational and time management skills Excellent communication and interpersonal abilities Leadership potential with coaching mindset Calm under pressure with crisis management skills Attention to detail and accuracy Flexibility and adaptability to changing priorities #J-18808-Ljbffr
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Reporting Analyst
4 hours ago
, Laguna, Philippines Straive Full timeReporting Analyst (Workforce Management) The Workforce Specialist in Reporting is responsible for creating, maintaining, and distributing workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights to support decision‑making across the organization. Key Roles and Responsibilities Design and...
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Workforce Management Analyst
4 hours ago
, Laguna, Philippines Straive Full timeReporting Analyst (Workforce Management) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Highly proficient in computer and MS Office (Intermediate/Expert in Excel). Good communication, presentation, analytical and problem solving skills. Able to generate reports and provide key...
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HR Supervisor
4 days ago
, Laguna, Philippines PETROPLAS TRADING INCORPORATED Full timeAbout the role As an HR Supervisor at PETROPLAS TRADING INCORPORATED', you will play a key role in overseeing the company's human resources functions, ensuring effective and efficient management of our workforce. This full-time position is based in San Pedro City Laguna, providing you the opportunity to contribute to the strategic HR initiatives that support...
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HR Manager/Supervisor
2 days ago
, Laguna, Philippines Tri-Unity Talent Sourcing & Human Resource Management Services Full timeJob Description We are looking for an experienced and people-oriented HR Supervisor / Manager to lead and manage our Human Resources department. The successful candidate will be responsible for overseeing daily HR operations, ensuring compliance with labor laws, developing HR strategies, and implementing HR initiatives aligned with business objectives....
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Learning & Development Supervisor
4 weeks ago
, Laguna, Philippines Advanced Energy Full timeOverview About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are...
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HR Supervisor
3 weeks ago
, Laguna, Philippines Fastock Warehousing Inc. Full timeJob Description Government Mandated Benefits Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave We are searching for an experienced HR supervisor to lead every stage of the recruitment process and address all staff-related issues. The HR supervisor's duties include liaising with recruitment agencies,...
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Workforce / Bench & Redeployment Manager
2 weeks ago
, , Philippines Medium Full timeAbout the Role We’re looking for a Workforce / Bench & Redeployment Manager to own our bench management and talent redeployment strategy, ensuring every idle or at-risk assistant is re‑engaged within 72 hours. This role combines operational agility with strategic foresight — balancing workforce supply and client demand while maintaining a “hot...
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Accounting Supervisor
2 weeks ago
, Laguna, Philippines Dempsey Resource Management Inc. Full timeAccounting Supervisor - CPA - 3 years experience Dempsey Resource Management Inc. Urgent ₱40-45K (Monthly) On-site - Laguna 3-5 Yrs Exp Master Full-time Job Description Responsibilities Supervise and manage the daily operations of the accounting department. Ensure the accuracy and timeliness of financial reports and statements. Monitor and enforce...
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WFM (Workforce Management ) Manager
2 weeks ago
Philippines Movate Full time ₱900,000 - ₱1,200,000 per yearLocation: McKinleyExperience: 3-5 yearsEducation Qualification: Bachelor's degreeRoles and Responsibilities:Highly motivated individual with a passion for data analysis, workforce management, and performance coachingWill manage workforce analytics staffWill be responsible for manipulating and visualizing data from multiple sources to create Key Performance...
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Accounting Manager
2 weeks ago
, Laguna, Philippines Dempsey Resource Management Inc. Full timeResponsibilities Responsible for overseeing accounting functions and activities. Formulate accounting policies and establish internal control system. Determine improvement in the accounting process flows for continuous system refinement. Compute tax on fringe benefits received by supervisors and managers for the month and prepare journal entries related...