WFM (Workforce Management ) Manager

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Overview Leading a team for performing data analysis and reporting statistical reports and key trends to support business decisions. Responsible for daily, month-end and quarter-end report generation, creating PPTs, and conducting in-depth and accurate data analysis. Developed dashboards and reports using Excel, VBA and Power BI. Responsibilities Monitor and...

The Workforce Data Enablement Specialist plays a key role in supporting Workforce Management operations by handling the intake, processing, and preparation of operational and performance data. This role ensures timely and accurate delivery of reports by executing structured, manual data processes with a high level of precision and attention to detail. Key...

Be a part of our fast-growing team and unchain all the possibilities! What is your mission? We are looking for a Forecasting Manager to lead assessments, workshops, and process improvement projects that enhance client operations. You’ll design target-state WFM models, support transformation initiatives, and serve as a trusted advisor to senior...

Position Overview The Global Seat Planning Manager owns the seat capacity governance process for Support Services Group. This role consolidates seat requirements from capacity plans, drives seat ratio optimization, and partners across WFM, Facilities, and Operations to ensure seat readiness and utilization meet forecasted demand. The manager leads the...

Job Description The Workforce Supervisor manages day-to-day workforce operations, supervises scheduling activities, and ensures adherence to workforce plans. This role serves as a bridge between strategic workforce planning and operational execution. Key Roles and Responsibilities Supervise daily workforce scheduling and resource allocation Monitor adherence...

Job Description The Workforce Specialist in Reporting is responsible for creating, maintaining, and distributing workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights to support decision-making across the organization. Key Roles and Responsibilities Design and develop workforce management...

Reporting Analyst (Workforce Management) The Workforce Specialist in Reporting is responsible for creating, maintaining, and distributing workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights to support decision‑making across the organization. Key Roles and Responsibilities Design and...

Work Location: Clark, Pampanga (Must be willing to work on a Hybrid Setup - 2x/week onsite in Clark, 11AM - 8PM shift) As part of the People Strategy team , you will lead workforce planning, transformation, and resource allocation initiatives to enhance operational effectiveness across the organization. In this role, you’ll manage teams, mentor staff, and...

Reporting Analyst (Workforce Management) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Highly proficient in computer and MS Office (Intermediate/Expert in Excel). Good communication, presentation, analytical and problem solving skills. Able to generate reports and provide key...