Technical Service Coordinator
6 days ago
The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relationships: The technical service coordinator is the primary point of contact for clients and is responsible for managing customer relationships. This involves responding to client queries and concerns and ensuring that all issues are resolved in a timely and satisfactory manner. Monitoring service performance: The technical service coordinator is responsible for monitoring service performance and ensuring that service levels meet the agreed-upon standards. This involves analyzing performance metrics, identifying areas for improvement, and implementing process improvements as needed. Reporting and documentation: The technical service coordinator is responsible for maintaining accurate records of service delivery, including service reports, incident reports, and other documentation. They must also provide regular reports to clients and management on service performance. Continuous improvement: The technical service coordinator is responsible for identifying areas for improvement in service delivery processes and making recommendations for process improvements. Job Requirements Strong communication skills. Experience in infrastructure delivery services and infrastructure technologies. Able to work effectively with technical teams. Deep understanding of service delivery processes and performance metrics (SLAs, OLAs, KPIs, and other relevant metrics supporting delivery quality). Other Requirements English Business Fluent; Additional language is an asset. Support hours: US/ UK Time Zones Certification Requirements Any IT Tech Certification for the Infrastructure, Cloud and other related technologies would be a plus. ITIL v4 and ITIL V4 Practices. #J-18808-Ljbffr
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Pasay, Philippines Technical Education and Skills Development Authority Full timeTechnical Education and Skills Development Specialist II (RE-OPEN) POSITION: Technical Education and Skills Development Specialist II (RE-OPEN) ITEM NUMBER: TESDAB-TESDS OFFICE: District TESDA Center - NCR (Pasay Makati District Training and Assessment Center) SALARY: SG-16 Php 43,560.00 PERA: Php 2,000.00 RESPONSIBILITIES: Process the enrollment and...
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Pre-operations and Technical Services Engineer
7 hours ago
Pasay, Philippines SMDC Full timePre-operations and Technical Services Engineer SMDC Pasay, National Capital Region, Philippines Overview Performs administrative, and technical functions in overseeing the utility requirements of project development. Ensure alignment of requirements to support and facilitate project utility needs. Coordinates with relevant bureaus and government agencies...
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Technical Services Head
3 weeks ago
Pasay, Philippines Light Rail Manila Corporation Full time1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This position will have lead responsibility for providing centralized technical expertise, support and services to the whole organization to ensure transport system safety, operational efficiency and system reliability. The department will be responsible...
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Operations Coordinator
4 weeks ago
Pasay, Philippines MicroSourcing Full timeOperations Coordinator - Customer Service Join to apply for the Operations Coordinator - Customer Service role at MicroSourcing Position Details Role: Operations Coordinator - Inbound Location: MoA, Two Ecom, MOA, Pasay, Philippines Work setup & shift: Onsite | Day Shift Account: Go People Benefits Above‑market compensation Healthcare coverage from day...
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Assistant Manager-Blended-Customer Service
1 week ago
Pasay, National Capital Region, Philippines EXL Service Full time ₱250,000 - ₱500,000 per yearJob DescriptionCoordinate team tasks, assist in project management, handle customer inquiries, and prepare reports.ResponsibilitiesCoordinate team tasks, assist in project management, handle customer inquiries, and prepare reports.QualificationsGraduate 2 - 5 Years
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People Services Coordinator
2 weeks ago
Pasay, Philippines Entain Full timeEntain Pasay, National Capital Region, Philippines Overview Join to apply for the People Services Coordinator role at Entain . Company description: Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first and delivering exciting, engaging experiences. If you join Entain, it’s your game —...
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Technical Assistant Engineer
3 days ago
Pasay, National Capital Region, Philippines SMDC Full time ₱600,000 - ₱1,200,000 per yearJob SummaryThe Office Administration Services Technical Assistant's responsibility is to ensure that all SMDC Offices are clean, presentable and maintained in the highest standards to encourage employees. He/she shall ensure sufficient regular repair supplies and other consumables (i.e. office workstations, chairs) are maintained. This position shall also be...
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Pasay, National Capital Region, Philippines EXL Service Full time ₱1,500,000 - ₱3,000,000 per yearJob DescriptionThis is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.ResponsibilitiesClient Portfolio Management - End to End owner of key accounts from IT...
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Manager-Compliance-Line Compliance
2 weeks ago
Pasay, National Capital Region, Philippines EXL Service Full time ₱1,500,000 - ₱3,000,000 per yearJob DescriptionBasic knowledge of computers Knowledge of key parts of the computer and rebooting the system Preferably good typing speed and accurate system updating Phone call/master handling skills Keyboarding skills/typing speed (at least 30 wpm) Strong verbal communication skills (Overall B1 - CEF) Possesses good problem-solving skills (should pass...
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Pasay, Philippines Hellmann Shared Service Center Inc. Full timeAbout the Position Join Hellmann’s dynamic Information Technology (IT) Admin and Service Desk Team! We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to...
