Manager-Compliance-Line Compliance

23 hours ago


Pasay, National Capital Region, Philippines EXL Service Full time ₱1,500,000 - ₱3,000,000 per year
Job Description
  • Basic knowledge of computers
  • Knowledge of key parts of the computer and rebooting the system
  • Preferably good typing speed and accurate system updating
  • Phone call/master handling skills
  • Keyboarding skills/typing speed (at least 30 wpm)
  • Strong verbal communication skills (Overall B1 - CEF)
  • Possesses good problem-solving skills (should pass critical thinking assessment)
  • Ability to work independently and in a team environment
  • Detail oriented with excellent follow-up skills
  • Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
  • Sets own high standards of performance
  • High tolerance for stress
  • Proven record of dependability
  • Comfortable with navigating and communicating instructions to access multiple computer applications
  • Must be able to learn and retain a large amount of technical information in a relatively short period of time
  • Must be receptive to detailed and frequent performance feedback
  • Generally likeable demeanor and customer centric approach
  • Knowledge about US Life Insurance processes and other line of businesses is a plus
  • Knowledge about US culture
  • Knowledge on quality procedures
  • Completed at least 2 years in College
  • At least 1 year prior customer service experience
Responsibilities

ISG/HR/LIFE/Corporate Compliance/Corporate Audit team/Finance at all levels
  • Handling all compliance activities and reporting
Coordinating all audits and ensuring complete prep beforehand

Qualifications

Graduate/Master in relevant field

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