Reservation Officer

4 weeks ago

Quezon City, Philippines Genesis Transport Service Inc Full time

Overview On-site in Quezon City. No experience required. Bachelor’s degree. Full-time. Job Description Manage incoming reservation requests via phone, email, and in-person inquiries. Provide exceptional customer service to ensure a positive experience for all guests. Coordinate and maintain scheduling systems to optimize the booking process. Assist in resolving any issues or complaints promptly and professionally. Collaborate with team members to enhance service delivery and operational efficiency. Qualifications Educational Qualifications: Bachelor’s degree in Hospitality, Business Administration, or a related field. Experience Level: Fresh graduate or 0–2 years of experience in a customer service role. Skills and Competencies: Strong customer service skills, organizational skills, and problem-solving abilities. Qualities and Traits: Excellent interpersonal and communication skills, strong work ethic, and a team player mindset. Responsibilities and Duties: Ability to manage scheduling and handle multiple tasks effectively. Working Conditions: Typical office environment with some interaction with guests and customers. Working Location On-site in Quezon City. #J-18808-Ljbffr

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